Question about Onkyo TX-SR502

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Onkyo sr 502 turn it on today but no sound will come out. checked connections and the modes are the same as before

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First doing factroy setting by hold "VIDEO1", press STBY until you see "cleared". after that, if problem stay there, then check coil L7002 on DSP board if it is open. the last reason is main CPU (Q7008) defective. this is hard one and final one

Posted on Mar 25, 2011

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Posted on Jan 02, 2017

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1 Answer

How to fix Onkyo TX SR 303 when it says phones engaged but no phones are not plugged in


Hello, I suggest a reset of the receiver. Please see the procedure below. Thank you, Onkyo USA.

To reset the AV receiver to its factory defaults, turn it on and, while holding down the [VIDEO 1/VCR] button, press the [STANDBY/ON] button. "Clear" will appear on the display and the AV receiver will enter Standby mode.

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Did you check the remote with another Onkyo system at the dealer ??. If its OK try resetting the system. Remember you will loose all your stored presets ( FM and customized settings ) and the Amp will go back to factory settings.
While in standby mode hold down the DVD button and press the Standby/On button., the display will show Clear and the Receiver will go into standby mode. Turn it on and try the remote once again.

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from LANCE P: I fixed it. Be sure that all your speaker connections are perfect. No element frays that can arc, no +/- problems, no single barely connected wire. My problem was volume sensitve and I evidently had one + wire that was loose in the back. I corrected it and ran it all day with surround and good volume with no problems. So diligently check ALL YOUR SPEAKER CONNECTIONS, both in the back of the unit and at your speakers

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