I have acer travelmate 800 series,the notebook stopped working
so i bought a new motherboard and power switch still the laptop will not start. it is getting power but wont start, i have tried taking out everything possible and reinstalling everything, taking out the battery, holding power button etc nothing works any ideas???
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: I have acer travelmate 800 series,the notebook...
Have you tried powering it up without any periferals?? take out the RAM, HDD, WIFI, CD, etc... I've seen a BAD wireless network card preventing the system to power up... if it seams to power up than put back stuff in one by one starting with the RAM to see what periferal is causing the problem... If not than it could be the CPU...
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Drop down to the 'paragraph' that starts with - Travelmate 200. (200 in Blue) Go down to the 7th line (5730 in Blue), scroll across, and click on - 6493 in Blue.
This is a PDF file. The computer you are using now has Adobe Reader on it, which uses PDF files. After you click on the file name (6493) it may take up to 30 seconds, before the first page comes up. The file is downloading in the background.
The CMOS Battery, or also known as the RTC Battery, (Real Time Clock), is on the BOTTOM of the motherboard.
Scroll down a little to the two Large views of the motherboard; 1) The first view shown is the Bottom side of the motherboard. Has the blue - For Acer Travelmate 6942 6942G notebook motherboard MBTLN0B001 and tested+ree, above it.
Yes. TravelMate 6492, not TravelMate 6493. The RTC Battery is still in the same place.
Above the pink processor socket......see the Yellow round object? It actually has wires coming from it, that end in a small white connector. Not the same color, not the same series, but gives you a better look at this type of RTC Battery setup,
Just an average laptop disassembly video I found. Skip to 3:40 or so to start. You SHOULD wear an ESD wrist strap, and have it's aligator clip attached to a good ground source. He is AT least working on a wood table top.
Perhaps some of these Acer pictorial guides will also help,
Look down in the Battery Compartment for the CMOS Battery, or in a small hidden panel down in the Battery Compartment. Also look on the top of the motherboard, once the Palm Rest Cover (Top Cover) is removed.
For additional questions please post in a Comment.
Here below is possible cause and troubleshooting steps of laptop that can power on, hope it may help:Possible cause: AC adapter failure. Power jack failure. Motherboard failure.
Possible troubleshooting steps and repair solution:
Test the AC adapter with a digital multimeter. It's possible that you have a failed AC adapter. If you don't have a multimeter, test your laptop with another known good AC adapter.
It's possible that power jack (socket where you plug the AC adapter) is broken. Remove the motherboard and take a closer look at the power jack. In some cases you can fix the jack by resoldering it on the motherboard. In other cases you have to replace the jack with a new one. Using a multimeter, test if the power goes to the motherboard through the jack.
If replacing the AC power adapter and jack on the motherboard doesn't help, most likely you have a bad motherboard. Replace the motherboard.
If you are sure that your laptop charger is malfuction, just get a new adapter from chargerbuy.com:
I have seen this on several ACER Laptops. It is always the Motherboard. Contact Acer repairs and order a new motherboard. IT will likely be about $200ish dollars. Then follow one of the guides on the web for taking your laptop apart and replace the board.
I guess I can assume that you have it plugged into the ac power, so you know its not a power problem.
We also know its not a problem with the power switch since the light turns on.
So that leaves, motherboard, cpu, and ram possible problems. Ram would unlikely cause such a hault. Even with no ram, I believe the computer would make horrible beeping noises.
So if its a problem with the motherboard or cpu, its pretty much trash, unless you want to waste the money on ebay or some place for another cpu to try to swap.
to upgrade your laptop's memory here's the info you need to order the new module or modules