Question about Cycling
I do not know the Dawes policy, however it sounds like they are expressing the industry standard. That is they will warranty against manufacturer "defects" for the life of the bicycle. Steel frames rusting are not a "defect" and thus not subject to warranty. It is unfortunate and had the original shop or the manufacture provided either a treatment or resources for treatment of the frame the rusting could have been prevented. But it's still not a defect.
Options: not much, you can either get the tube replaced by a frame builder or buy a new frame/ bike. Sorry, but other than stating your case to Dawes and seeing if they will sell a replacement frame at a discount there isn't much else you can do.
Posted on Mar 25, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jun 13, 2017 | Cycling
on Oct 30, 2008 | Marzocchi 2008 XC 700 ATA Mountain Bike...
Mar 31, 2016 | Cycling
Dec 21, 2010 | Cycling
Dec 16, 2010 | Cycling
Sep 12, 2010 | 1993 Harley Davidson FXR Super Glide
Sep 05, 2009 | Cycling
Aug 29, 2009 | 1993 Harley Davidson FXR Super Glide
Jun 14, 2009 | Cycling
Oct 29, 2008 | Marzocchi 2008 XC 700 ATA Mountain Bike...
199 people viewed this question
Usually answered in minutes!