Question about Cycling
I do not know the Dawes policy, however it sounds like they are expressing the industry standard. That is they will warranty against manufacturer "defects" for the life of the bicycle. Steel frames rusting are not a "defect" and thus not subject to warranty. It is unfortunate and had the original shop or the manufacture provided either a treatment or resources for treatment of the frame the rusting could have been prevented. But it's still not a defect.
Options: not much, you can either get the tube replaced by a frame builder or buy a new frame/ bike. Sorry, but other than stating your case to Dawes and seeing if they will sell a replacement frame at a discount there isn't much else you can do.
Posted on Mar 25, 2011
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Posted on Jan 02, 2017
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