Question about HP Office Equipment & Supplies
What printer model?
If the cartridge is a #45 or #15 the following may help.
Also inspect the spring that holds the cartrdge as shown here. If the spring has become dislodged and damaged the carriage flex the printer will require service. For some models and serial number ranges this is covered under an extended warranty, contact HP for details.
Bob Headrick, MS MVP Printing/Imaging
Posted on Aug 03, 2008
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Posted on Jan 02, 2017
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