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When I open windows explorer and look at the 'computer' icon there are normally two icons in the 'folder'. The first is Local Disk (C) and the second is normally my CD/DVD disk drive. This has recently just disappeared. I've tried to reboot the laptop which doesn't work. I can open and close the tray and you can hear the disk spinning for a few seconds and then it stops. Any ideas how I can solve this?

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  • lennyfixit Mar 25, 2011

    Go into disk management (control panel, administrator tools, computer management).
    Is the CD drive listed here?

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There are 3 possible solutions to your issue.

First option is to check if CD-Drive is enabled or disabled:
Go to --> Control Panel open --> System go to the 'Hardware' tab and click on 'Device Manager' Find your CD drive and if it has a red cross on the icon just right click and click 'Enable'
2nd option involves tweaking the registry. It would be best to create a restore point before doing the process so that if ever you make a mistake, you can restore your windows to its previous state: 1. Click Start, and then click Run. 2. In the Open box, type regedit, and then click OK. 3. Locate and then click the following registry subkey: HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318} 4. Click the REG_MULTI_SZ data type UpperFilters, and then click Delete on the Edit menu. When you are prompted to confirm the deletion, click Yes. 5. Click the REG_MULTI_SZ data type LowerFilters, and then click Delete on the Edit menu. When you are prompted to confirm the deletion, click Yes. 6. Quit Registry Editor, and then restart the computer.
3rd option is to format your computer and re-install windows.
Hope this helps.

Posted on Mar 25, 2011

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  • 115 Answers

You might try going into the control panel and selecting add hardware. If this doesn't do the trick, you may have a bad DVD drive or it isn't seated properly.

Posted on Mar 25, 2011

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