- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Sounds like the cogs have jumped over one side more than the other.try opening the drawer fully then the side that is shorter pull hard enough to jump over the teeth.if you don't feel brave enough to do that then you will have to open the unit up and reseat the drawer.latter solution is best because you won't cause any more damage but please disconnect from mains before attempting to gain entry.
CD/DVD Drive Tray problems There are two ways to open the CD/DVD drive door if the button just below the drive tray does not work. Go to My Computer and right click on the drive and click on Eject. If this does not work then you can manually open the CD/DVD drive tray by - Straighten a paper clip and gently insert it into a tiny hole below the drive tray next to the Eject button. Push the paper clip gently until the drive tray pops out, then pull the tray until it is fully out, then you can remove the CD/DVD disc. If you still having problem opening with the Eject button, then the CD/DVD drive is faulty and needs replacing.
Open the try slightly, shut down the machine, tilt the machine to the side of the DVD/CD drive a gently shake to loosen the tray or whatever is causing the problem, Is the disk off the spindle? Is the dvd/cd broken? Can you insert something to clear whatever is obstructing it? Have you tried to eject using the software, Go to computer, right click DVD/CD rom drive, click on eject? Has there been any damage to that area, bent..etc? You may have to force it open or remove the drive and try to open it.
You don't mention which model this is..so this is a generic solution Best solution. If you can't get the CD tro eject by the paperclip method, or by trying to eject using the DVD drive icon in my computer try this:
Under the laptop, locate the screw that holds the DVD drive in place and gently ease the dvd drive out of the laptop body. (If you are unlucky, it may be locate under the keyboard, in which case,you will need to remove the keyboard).
Once out, at the sides of the DVD drive, there are 2 small plastic clips that need to be gently pushed inwards, this will release the front cover plate. Once this is removed, you should be able to get access to the drive and ease out the CD by pressing the contact that releases the tray
Check the operartion of the tray, if it is rough or notchy and does not go back smoothly,. you may need to replace the drive
I think your DVD rom tray is stuck in the mechanism.
You can try this.
Search for some sefti pi or some long but very thin rigid wire. look at the dvd drive. you wil find a small hole at the front of the body. insert the wire or the seftipin inside like 10 cm. you will feel like pressing a button by the seftipin or wire, i hope it will pop the CD tray out. Once it is out, remove your cd from the tray.
open and close the empty tray few times, do not use lubricants as they will damage the belts inside..
It should work.
Turn off the computer and then use the paper clip to open the DVD tray.
If this doesn't work, then something is jaming and stopping the tray from opening. In this case, remove the DVD drive and dismantle the drive (ie. remove the metal cover to reveal the internal components and remove the CD ot DVD disc.
If nothing works the the DVD drive is faulty and needs to be replaced, these drives are not expensive.
There is a very small hole in the cd tray, left or right side of the
eject button of the CD/DVD tray.... insert a very small needle or a
hardwire of 2 inches length and the cd will automatically come out of
Cheers - Parveen