Question about GE Microwave Ovens

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My micowave oven purchased 12-15-07 from Lowe's. The exuast fan will not come on, I press the touch pad key and it reads low and when I touch it again it reads high but the fan does not run.

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  • GE Master
  • 9,086 Answers

Since it's less than one year old, it should be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

GE Customer Service is here.

(Just for the sake of discussion, have the stove top lights gone out recently? Quite often they will short, causing fan or light trouble.)

Posted on Aug 09, 2008

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Posted on Jan 02, 2017

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1 Answer

Touch pad doesn't work


Your touch pad is connected to your board with a ribbon wire, it has probably come loose. Unplug the unit and remove the face plate. Pull it back and you will see the wire, it looks like a ribbon, push it in tight, replace the face plate and it should work properly. I see this happen all the time.

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Sounds like the pads that you push on the touch panel are stuck, will probably have to replace the whole touch panel. On units installed over the oven, they typically plug into an outlet in the cabinet above the microwave. if not, try flipping your circuit breakers until you find the one that shuts off the Microwave.

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This code will occur if a shorted key panel is detected continuously over 60 seconds. Replace key panel (also called touch pad).

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1 Answer

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GET THE OVEN NUMBER AND SEE HOW MUCH THE TOUCH PAD COST, SOME TIMES THE TOUCH PAD COSTS AS MUCH AS MICRWAVE OVENS NOW DAYS

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1 Answer

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1 Answer

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IF IT IS THE KEYPAD THAT IS LOCKED, ONE OF THE TOUCH PADS SHOULD BE HELD FOR 5 SECONDS TO UNLOCK THE
TOUCH CONTROL.YOUR INSRTUCTION MANUAL WILL TELL
YOU WHICH PAD TO HOLD. IF NOT AVAILABLE, TRY EACH PAD, ONE AT A TIME. HOLD EACH PAD FOR 5 SECONDS.
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2 Answers

My Touch pad does not work, can someone help? kenmore mocrowave model 721.62624200 microwave buttons work sporatically. if i push in a downward motion they work sometimes microwave blew a fuse a couple of...


It sounds like the keypad is worn out. The fact that you can get them to work sometimes by what direction you push on them, tells me that the contacts are not working correctly.

Did you have this problem prior to the fuse blowing or did it start after you replaced the fuse?

I don't believe the fuse blowing is related to the keypad problem. I also don't believe that you have a microprocessor problem because you say that the function buttons work but the number keys don't work right. If the microprocessor was faulty, it would not be able to read any of the keys.

The fact that the number keys are not working doesn't surprise me. When you go to cook something, you will press the number keys several times, while only pressing start or stop once. This is why your number keys have worn out first. These keys have a limited number of cycles (presses) and it sounds like its time for a new keypad.

Please let me know if I can be of further assistance to you.

Good Luck!

- Jim

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1 Answer

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GE Microwave JVM1441BH04: Safe to reconnect replacement stirrer & turntable motors after accidentally burning out the turntable motor? GE JVM1441BH04 Over Stove Microwave: Tapping noise was coming from the 21v AC stirrer motor which sits atop the cooking chamber. I disconnected the two connecting leads, unfastened the single screw holding it on, placed in on my scanner glass to get a high rez photo of all the specifics listed on the motor label. Bad news: While waiting for the scan to finish, I warmed my coffee in the microwave on the highest heat for 30 seconds. I subsequently discovered the 21v AC turntable motor, which had been working just fine, was now no longer working, with infinite resistance across its terminals, and a burnt electrical smell. Both the stirrer and turntable motors are powered by a 24v tap off the magnetron fan. My theory: By running the microwave with the stirrer motor out of the circuit, I delivered excessive voltage to the turntable motor, which quickly fried. The 24v tap off the magnetron fan motor currently shows the correct 24v output. However, with both the stirrer motor and turntable motor disconnected, running the microwave for a few seconds shows approx 95v across the wire leads for both of the 21v motors. I have obtained replacement motors for both the noisy stirrer motor and the fried turntable motor. My question: Can I simply reconnect both motors in their proper locations, vow never again to run one without the other connected, and all will be well? Or will the newly installed motors simply be fried in a matter of seconds?

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