Question about D-Link Xtreme N DIR-655 Wireless Router

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My DLink router isn't working properly and I called my cable provider to check on it . Since I can get to the internet on my desk top PC (through cable provider), we determined something was wrong with the router since I can't use my wi-fi on my laptop. I recently did some troubleshooting to repair a problem with the my desk top PC, so I thought I may have the router cables & cable modem cables in the wrong places. I've tried swapping connections out but then it knocks out my inernet connection on my desk top (through cable co.). The cable provider said he could see the DLink connected. Not sure what to do next. My DLink router is about 15 months old. Any suggestions would be greatly appreciated. Thanks,Gail

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  • gcorser251 Mar 25, 2011

    I contacted DLink tech support and they walked me through the installation of the latest firmware and after 2 1/2 hrs on the phone and 2 tech spt analysts, I'm up and running again. They were very nice and helpful but all the troubleshooting is tedious. Thanks for your help!

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Thanks for using Fixya! we happen to have the same router DLink I also have a PC and a laptop wireless and cable hooked up. What I had to do to get it to work all around was go to 192.168.0.1 and login to the router itself. If you have not already changed this out it will be its default setting for the username and password which is, admin for both username and password, usually I just have t login he username top one only, if you are going to change that make sure that you will remember what you placed if you do forget all you have to do is unplug the router from the wall socket and let it set for about 30 seconds this sets the default password back to "admin". Then once logged in go to wireless and do the setup option automatically you may have to provide a user name and password for access to the wireless portion of your router and access to the Internet.
You do not want to leave this open for public as far as security for yourself is concerned. If you are not worried about that then open to the public in your area it will provide folks Internet "Free" your dime I used to do this when I did not have a bank account online. It is not suggested just what I do!
Now be sure that once you have all these configurations setup and read the information once at the DLink page. Check it out you can also learn how to allow certain pages from being opened and allowed to pass through the router. So I had to go in and learn about settings and do this myself it is a lot easier these days compared to when I first started using them.
The reset button is located on the rear portion of the router. If you wish to reset the router I use a toothpick and push the little button where it says reset this resets my router in case something gets out of sorts which often does. Depending on how many times you move the cables or change out computers I repair several at a time so often I have to reset the router and modem. It is not uncommon to do so. This is why they now use DYNAMIC IP services. This is a set device IP assigned by your Internet Provider.
I do hope that this gives you some sort of an idea and what to look for or how to get the router to chat with your modem and your computers. Another help site for Dlink Click Here! Thanks for using Fixya! Please post a vote for me if this assisted you at all? John

Posted on Mar 25, 2011

Testimonial: "Thanks for all the detailed help!"

  • John Mar 25, 2011

    Very glad that you got this working again. WOW 2 1/2 hour tech call. That is amazing to me. Anyhow really glad that you are over this. John

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  • 16 Answers

You could try either:

Resetting the router entirely (your service provider should have suggested this)
Re-load the software that came with the router
Restoring Windows back to an earlier time when it did work.

Posted on Mar 25, 2011

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First check to make sure you have all the light on the Dlink router lighting up (i.e. power, internet, ethernet, ect). Weather the lights are good or not, check your cables and make sure they are secure. If all the light are proper, then unplug the router for a few seconds then plug it back in. Once all the lights are on try again. If you are using wireless, plug in wired (ethernet cable) to the router. Depending on your OS and settings, you should see in the lower right hand corner a computer icon. If this has a red X on it, the router is not providing a signal to the computer. If everything looks good wired, try the internet again.

If the lights are not correct on the router and checking the cables did not fix the issue, you most likely have a problem with the router its self.

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you should type in 192.168.0.1.
In your request you have:



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