Question about NetGear DGN2000-100NAS Router

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My new (refurbished) Netgear DGN2000 router/modem refuses to establish a broadband connection. It's fine as a router but whether I let the so-called Setup Wizard make the connection, or I try to set it up manually, it always reaches the same conclusion: LCP down. I've triple-checked my login name and password (with Plusnet), and everything else (IP and DNS addresses etc) is as it should be. Why is the modem not connecting?

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5 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 117 Answers

SOURCE: My Netgear DGN2000 keep coming with frequent

please follow steps to resolved your issue

1.upgrade firmware on router
link for letest firmware
http://kb.netgear.com/app/products/model/a_id/2334

2 make sure that login detail is correct(from isp)

after all this i am sure your issue would be fix

Regards
prakash


Posted on Mar 21, 2010

  • 1 Answer

SOURCE: Problem connecting Ipod touch to WiFi

What password are you entering on to the ipod touch?

Posted on Jan 05, 2009

anandg27
  • 1272 Answers

SOURCE: Have a new Hughes net HN9000 satellite service and

Hey, Can you perform the task below and paste me the results from the modem:

Connect the modem to the computer. Open command prompt and type ipconfig. Paste me the results for IP address, subnet mask and default gateway.

Also, confirm, how you have connected the modem to the computer. IS it using a ethernet cable or USB?

Once I have this information, I will be able to provide you with an accurate resoultion.



Posted on Jun 30, 2009

  • 150 Answers

SOURCE: I have a NetGear Wireless Router which wont connect to internet.

Verify that you can connect to the internet without the router by hooking the cable from the dsl modem to your computers NIC.

If you can connect to the internet that way the problem is with the router. press and hold the reset button on the back of the router to reset it to the factory settings. (this just makes it easy to determine the problem) if this corrects the problem you can setup your security again

Posted on Aug 30, 2009

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1 Answer

Not able to browse the sites using Netgear DGN2000 router...


May be good to disable all additional settings. e.g. firewall or Port forwarding. I am assuming that you are able to authenticate (connect with user id + password) as you mentioned youtube works fine. So in that case, there shouldnt be a basic issue but more of a port forwarding or nat. Also check your laptop for any setting changes or personal firewalls.
Try pinging local gateway, then DNS then any international website. Based on that you can focus on the problematic area.

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Call Sky - the guys on the help line have a code which takes you to an advanced menu where your broadband can be setup properly for your router. It sounds as though the box and router are conflicting - happened to me :'

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Router set up
Are you trying to set up router ?
You can set up your router manually, without the CD.
Make sure that your computer is able to go online directly through the modem.
If your computer is able to go online through the modem, that means the modem is working fine.
You will need to connect the computer to the router and the modem to the router.
open the set up page of the router and change the settings of the router according to the ISP.

Click Here for more information about the routers and network

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1 Answer

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Well, this make of the router DGN2000 has been diagnosed with hardware failure. I would suggest you to contact NETGEAR and get a replacement from them.

You can log a complaint with them at my.netgear.com

I hope this information allows you to resolve this issue.

If I have helped you, please help me, and rate this suggestion the highest FixYa rating. If you cannot rate this post with the highest rating, then please comment to this post and I will try to help you further.

Regards
Anand

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1 Answer

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You must provide valid wan configuration on the modem part. Get it configured from your providor or check your old modem configuration note down wan settings. Apply these settings to your new ADSL+Router.

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Try downloading drivers for the device. Google is youre friend :]

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hello!

-- who is your internet service provider
-- what is the operating system of your computer?
There is a possibility that the router setting might set back to its default settings. you may try this and see if this help solve your problem. make sure your computer is directly connected to the router

Step 1: Shutdown the computer.
Step 2: reset the router while power on then Unplug the router’s power cable.
Step 3: Unplug the Broadband modem’s power cable and wait for 30 seconds.
Step 4: Plug in the Broadband modem’s power cable and wait for its lights to appear stable.
Step 5: Plug in the router's power cable once the modem’s lights appear stable.
Step 6: Power on the computer on
Step 7: test the Internet connection.

if this still didnot work, upgrade the firmware of your router

if you are still having trouble configuring your device, call supportrix and use supportcall as your promo code to avail their 1 time free technical support.

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1 Answer

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This problem is mainly cause by the router firmware, so I advuice you to contact Netgear and ask them to update the firmware of your router to resolve this problem that you have....

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You have to configure your router...

If your ISP provided you with IP Address, enter the assigned IP address, subnet mask, gateway IP address anbd DNS IP address for your broadband router.

If you connect to the Internet using an xDSL Modem and your ISP has provided you with a Password and a Service Name, then your ISP uses PPPoE to establish a connection. You must enter the required information.

Hope this could help..

Mon =)

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