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Toshiba Satellite Pro L10 - Touchpad and USB mouse not working

Hi I cannot get the touchpad mouse or USB mouse to work when I boot up my laptop, any ideas

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  • Anonymous Apr 28, 2009

    Installed new mouse and my keyboard quit working. Yellow Exclamation mark for keyboard and Synaptics PS/2 Port Touchpad wont work either. Mouse works fine now, but I need my keyboard back. I've tried about 10 suggestions and rebooted about 20 times. Uninstalled drivers, downloaded new one, tried to reinstall, usually got error that said disabled device.
    Synaptics PS/2 Port Touchpad is in my add/remove program list, but I can find no program icon for it to test it.
    In Windows Explorer, I found a folder with Synaptics\SynTPLpr.exe, which I tried to run but nothing opened but an error that said Touchpad Driver Helper App had to close unexpectantly.

    I've worked on this for two days and don't know where else to turn.. Device Manager apparently shows the TouchPad as another IntelliMouse PS/2 Port Mouse, which I had heard of before, but it says a driver for it is disabled and can't run. I suspect that might be my keybaord but don't know how to fix it.
    Mine is a Toshiba P105 S6024.
    Thanks


  • Glenn Rogers
    Glenn Rogers May 11, 2010

    Hi,

    When you boot up, you can press F2 or F10 or DEL to enter the bios setup screens. This is sometimes a hint displayed in the top right at bootup.

    Once, you do enter the setup pages, you want to find the page that has your touch pad settings or Pointer Settings. Usually you have three choices, Touch Pad, Mouse only or Touch Pad and Mouse.
    Your setting upon discovery may help diagnose this so note what it states. Then, change it to Touch Pad and Mouse, press Esc and acknowledge Yes save Change.

    Then, post what you found and if you can access your touchapad now.

    If not, use your keyboard to access the Windows Logo button and bring your Start Menu up on screen. then use your arrow keys to go to Control Panel, hit enter, navigate to find the Mouse, hit enter once Moues is highlighted. Now, in this set of property pages should be a Tab titles Touch Pad or Glide Pad, use Ctrl+Tab keys to move to this tab, once it is in front of you look over the properties that are present. See that it is enabled and the pressure sensitivity is in the middle. You use the Tab key to navigate around items in these pages to highlight them. In the pressure sensitivity, once its highlighted use the arrow left or right to change the sensitivity.

    Post back what you discover.

    Thanks,
    Worldvet


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2 Answers

I need help with my Touchpad I was able to use it to click with my finger and I have pressed a button somewhere that will not alow me to do that any more I have looked in control panel and ex. to find something to that effect but I am having no luck can you help?

Thanks
Rochelle

Posted on Aug 11, 2008

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  • 304 Answers

Do a system restore to a point date when your pad and mouse where working. If this does not work go to the manufacturers website and download the drivers for your notebooks keypad on another pc. Load them on a thumb drive and install them. You can limp navigate with the tab key. If restoring to an earlier date and reloading the drivers does not help back up all your critical files and reload your entire operating system. If it still does not work there is a hardware problem, but I highly doubt it. I hope this gets you going. If you need more help feel free to contact me.
George

Posted on Aug 04, 2008

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You need to reinstall the Synaptics driver from Toshiba. If you do not have the Toshiba driver CD for your laptop you can try the generic ones from : http://www.synaptics.com/support/drivers
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The touchpad is most probably defective. If you have dropped your laptop the touchpad cable could have get out from its connector on the mainboard. You can get a new touchpad/palmrest on ebay. You have to remove your touchpad/palmrest as shown in the link below, steps 17 to 19 :

http://www.irisvista.com/tech/laptops/Toshiba-Satellite-A105/remove-motherboard-1.htm

Identify the part number of your touchpad/palmrest. Search on ebay.com : Toshiba Satelitte A105 palmrest. Buy the one with the same part numer as yours.

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add an external mouse/keyboard to fix the onboard fault.
check the device manager for any yellow exclamation marks. as there may be a faulty or corrupt. keyboard/mouse touchpad driver.
other option, is to add remove touchpad drivers, and re-install.
finally, you could check if the settings are correct in the bios.

Thankyou For Using Fixya.

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