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Control panel red light saying clean pump do i need an expert or can i do this on whirpool washing machine

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Hi from retired Englishman in SW France,
Absolutely you should be able to do this without the expense of an engineer call-out!
I would gently suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to spin or release the door lock if there is any water still left inside.
Here are my guidance notes for checking both the drain motor filter and the drain motor ;-0)

If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play!

It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!

Hope the filter is the problem and good luck!
John C

Posted on Mar 25, 2011


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Does it also sound like the board is clicking? Your drain pump is bad. The control board is sending power to the drain pump, but the power is not being returned back to the control board to complete the circuit. I actually just diagnose this same exact machine about a week ago. lets just say it took me a while to figure it out.
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