Question about HP Photosmart C6180 All-In-One InkJet Printer

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How can I run a fax test on my printer? - HP Photosmart C6180 All-In-One InkJet Printer

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You can Send a one page black and white text fax to 1-888-hpfaxme (1-888-473-2963).

Once your fax is received by the HP Test Fax Service, we will generate a return fax to you within five minutes confirming that we received your fax. This verifies that you can both send and receive a fax with your fax machine.

Posted on Mar 25, 2011

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Error on hp j4680 image on fax send report is set to on


Sir/Madam

Solution one: Print a fax test
1.Make sure the product is turned on and correctly connected to the telephone jack.
2.Make sure that there is plain white paper in the input tray.
3.On the product control panel, press the Setup button ( ).
4.Press the right arrow ( ) to select Tools , and then press OK .
5.From the Tools menu, press the right arrow ( ) to select Run Fax Test , and then press OK . The fax diagnostic test prints.
6.Review the results of the test.
·If the test lists faxing issues and solutions, the fax test failed. Follow the solutions on the printed report to troubleshoot the issue. This report is specific to your product and faxing environment, so use the solutions on the report to resolve the listed faxing issues. Repeat the Fax Test after fixing the listed faxing issues to make sure the test passes.
·If the test does not list faxing issues and solutions, the fax test passed. Continue to the next solution.
7.Try to send a fax again. If the HP fax still cannot send a fax, continue to the next solution.

In case You Still facing Problem The Visit official HP Printer website Below URL Link On:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01555948&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3692888

OR

If you Still having Problem then follow Us On:


HP Printer Support

Feb 12, 2014 | HP J4680 Office Jet All-In-One Printer

Tip

How to test, and setup the Fax machine on HP multifunctional printers.


Hi.


Please follow the instructions below to install and test the fax on an HP multifunctional unit.

1 - before connecting the printer install the software in the CD provided with the printer on the computer. The fax unit will also work in stand alone mode, but without installing the software you will not be able to control the unit from the connected computer.

2 - Have ready a phone cable. Ensure that the phone cable that you want to use has only two connectors:

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3 - Connect one end of the telephone cord to the telephone jack andthen connect the other end of the cord to the socket labeled 1-Line on the back of the HP fax printer.

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4 - The multifunction HP is now ready to send and receive Fax.


To send a basic fax:

1. Load your originals.
2. Enter the fax number by using the dial button on keypad.
3. Press START FAX Black.If the device detects an original loaded inthe automatic document feeder, it will send the document to the numberyou entered

If the Fax is not sending, then check that the original is loaded properly, then run the fax test following procedure below:

  1. press Setup
  2. select Tools
  3. select Run fax test
  4. press OK
Or:

  1. Load the original into the input tray.
  2. Press the Setup button (the one with a wrench) on the unit control panel.
  3. Press right arrow, select Tools, then press OK.
  4. On the Tools menu, press the right arrow to select Run Fax Test, and then press OK. The fax diagnostic test prints.
  5. Review the report.
If the test does not return ALL PASS , then setup the fax manually.

Change the HP fax settings
  1. Disconnect the telephone cord from the single-line telephone and then plug it into the port marked 1-Line at the back of the HP product.
  2. Press the Setup button (the one with a wrench) on the product control panel.
  3. Press the right arrow to select Basic Fax Setup or Advanced Fax Setup, then press the right arrow again to change settings to the settings listed in the table below.
d4727d7.gif

After verifying Fax settings, try again sending a fax.

If still no luck, try calling the HP number listed on your user manual. In that case there may be a fault.

Also ensure that you do not have a VOIP phone rather than a landline phone, in that case setup will be completely different.

You can find driver software and manuals using the link below:

HP SUPPORT.

Regards.


on Feb 26, 2010 | Office Equipment & Supplies

1 Answer

I keep getting error message 388 whenever I fax to any number. I have been able to receive faxes. My all in one is an HP officejet pro L7580


Hi there,

You probably need to run the fax test to check if the fax mechanism is working fine.

Click on Setup Button ( ranch like symbol ) on the printer front panel.
Scroll down till you find Tools ( press ok )
Check for Run Fax Test ( Press OK )
It will print the test results and everything should pass.

To solve your fax issue, follow the steps below.

Click on Setup Button
Check for Advanced Fax Setup ( or Basic Fax Setup ) - Press OK
Look for ECM ( Error correction mode ) - Press OK
Turn the ECM OFF

Try to send fax. It Should work.

Regards,
Ron


* Please rate this solution with Thumbs up and Testimony to help us improve providing support

May 16, 2011 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

Fax will not work at all. I have reloaded the software, unplugged and replugged everything, talked with HP(they want a fee to talk) When you turn it on, it is a "fax failure" message. Will not send or...


Try to Run Fax Test
Press the Setup button on front panel
Scroll to Tools - Press OK
Choose Run Fax Test - Press OK
It should print the Fax Test Report.. it will list you the possible cause why you are getting Fax Failure..

If it says Hardware Test Failed..do a Reset on the Printer ( Hard Reset )

this will printer reset the settings to Factory default like your rings to answer will change to default, Speed Dial list will be wiped off

Steps to do :
Disconnect the Phone cord from EXT 1 of printer

while the printer is on, Disconnect the power cord from back of printer. While holding the # and 6 Buttons, connect the cord back and release the buttons after 5-6 seconds..

go thru the alignment process and re-align the printer
Connect the Phone cord back and try to Run the Fax Test and check if everything passes in the list.

Jun 25, 2010 | HP OfficeJet 6310 All-in-One Printer...

1 Answer

Fax will not answer


go to fax settings and change the fax speed to the lowest and also turn off aut reduction if that does not work run a fax test should be under the tools option on the printer else you can run it from the printer driver

Jan 15, 2010 | HP Photosmart 2410 All-In-One InkJet...

2 Answers

When recieving a fax the print speed is at a snail pace. It takes for ever for the printer to print a page of the recieving fax.


try this and let us know. do fax diagonastics.

Test the fax setup from the control panel Follow the steps below to perform a fax diagnostics test.
  1. Set up the all-in-one for faxing according to the setup instructions found in the product's User's Guide .
  2. Make sure you have inserted the print cartridges and loaded paper before starting the test.
  3. Press Setup , 6 , and then 6 . This displays the Tools menu and then select Run Fax Test . The HP all-in-one displays the status of the test on the color graphics display and prints a report.
  4. Review the report.
    • If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause faxing problems.
    • If the test fails, review the report for more information on how to fix any problems found.
  5. After you pick up the fax report from the all-in-one, press OK . Then turn the printer off, and then on again. If necessary, resolve any problems found and rerun the test.
Accessing the Diagnostic Utility from HP Solution Center The fax Diagnostic Utility can also be accessed from the HP Solution Center software, by selecting the HP Fax enabled product in the drop down box, and then following these steps:
  1. Select Settings , Fax Settings & Setup , Fax Setup Wizard .
  2. Tab through the Fax Setup Wizard to get to the end of the process. This is a good opportunity to ensure that your fax machine is setup correctly.
  3. Click Click here to run the Fax Test . The HP all-in-one displays the status of the test on the color graphics display and prints a report.
  4. Review the report.
    • If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause faxing problems.
    • If the test fails, review the report for more information on how to fix any problems found.
  5. After you pick up the fax report from the all-in-one, press OK . Then turn the printer off, and then on again. If necessary, resolve any problems found and rerun the test.

Sep 14, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

Cannot figure how to run a test page for FAX


Open the HP Solution Center then click on the "Settings" icon at the bottom of the window.

Look under the Fax settings area and click on the button that says "More Fax settings".

The last 2 options, "Test Fax Setup" and "Fax to PC Setup Wizard" should help you out in verifying your fax capabilities are setup correctly.

Jul 02, 2009 | Digital Products Hewlett Packard OfficeJet...

1 Answer

When trying to fax connects ok but comes back failed error 388


A list of HP aio error codes:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu02549&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

You could try running the Fax test. Press setup > Tool> Run Fax test.

This will give you instructions about what you need to check and what you need to do if it failed on some of the tests.

Then try to send a fax to the HP fax test server detailed below:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00259105&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

Jan 19, 2009 | HP Photosmart 2410 All-In-One InkJet...

1 Answer

Fax will fax or receive fax


If it is a Officejet 6110 All-In-One first run a fax test:

Press Menu/Setup> Press the right arrow key to locate Tools> Press OK> Now press the right arrow key to locate Run Fax Test> and press Ok.
Check to see what has failed and correct what ever has failed in the fax test.

And follow the below mentioned steps to connect the All-In-One according to your setup:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu50333&cc=us&lc=en&dlc=en&product=79477

Good Luck

Oct 01, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Fax Auto Answer


Hi,

u can try to run the fax test from front panel of the unit .

for fax test press setup >go to tools ( by pressing the arrow key ) > go to run fax test press ok .

it give u a report on the fax attributes. u can download the utility from the link below and see whether its a hardware issue or not . in case its hardware , contact HP Technical Support at 1800-474-6836 .

Diagnostic utility

Thanks

Jun 04, 2008 | HP Officejet Pro L7680 All-In-One Printer

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