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My laptop is a Dell Inspiron 9400 and features a TS-L532B, firm version DE04 del 5/11/2006. Work with Windows XP SP3. I realized that the writer does not see the CD, can not read them or write them, whether music, photos or data. While normally function with DVD, film, music, photos, etc. I talked to Dell, I was advised to refresh the firmware, then reset, then I realized that do not understand us. Can you give me a hand? is a software or hardware problem? Thank you for your attention. Piero Azzena azzena@gmail.com

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