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When I try to burn a DVD or CD my Multi Media is telling me to connect a burner and restart the Player. I have a burner connected, and it has been working up until about 4 days ago, could you please give me an idea on what is wrong Thankyou Shirley

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Make sure that the dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or the drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this cd/dvd burner then plug them back in this should activate the found new hardware wizard or you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps

Posted on Mar 25, 2011

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Posted on Jan 02, 2017

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Hope this helps! If so, please leave a rating!

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I am having a problem with my hp cd/dvd burner drive. when I go into wmp and try to burn something it tells me to connect a burner and restart the player, please help


What version of Windows Media Player are you currently using? If it is not up-to-date, try updating Windows and Windows Media Player. Then attempt to create the CD.

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When i try to burn a cd windows media player says connect a burner and restart


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Connect burner and restart Windows Media Player


Run REGEDIT
Select {4D36E965-E325-11CE-BFC1-08002BE10318} at the end of the following path:
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
In right pane select UpperFilters do an Edit/Delete
In right pane select LowerFilters do an Edit/Delete
Exit REGEDIT

Right click MY COMPUTER
Properties
Hardware
Device Manager
Uninstall CD/DVD player/burner

Restart the machine and it will find and reinstall the burner
NOTE: if you’re uncomfortable deleting registry entries, rename them (e.g., w/ “.SAV” extension)

Jun 06, 2009 | LG (GCC4521BBULK) CD-RW/DVD-ROM (Combo)...

1 Answer

Connect a burner and restart the player


Open REGEDIT
Select {4D36E965-E325-11CE-BFC1-08002BE10318} at the end of the following path
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
In right pane select UpperFilters - do an Edit/Delete
In right pane select LowerFilters - do an Edit/Delete
Exit REGEDIT

Right click MY COMPUTER
Properties
Hardware
Device Manager
Uninstall your CD/DVD player/burner

Restart the machine - it will find and reinstall your burner and you'll be good to go

Note: if your uncomfortable deleting registry entries, rename them (e.g., w/ ".SAV" extension)

May 19, 2009 | LG (GCC4521BBULK) CD-RW/DVD-ROM (Combo)...

1 Answer

Media player says that it cant find the burner


I guess you have a Read-Only drive - ROM. You need a CD/DVD RW drive for burning.

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