Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer

1 Answer

When print or scan a vertical line appears in documents.

Posted by on

  • Shwetank Sriwastava Mar 25, 2011

    Are you getting vertical line while printing from computer or while copying something from ADF

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Sniper:

    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 52 Answers

This is the right trouble shooting steps for you

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01612462&cc=us&lc=en&dlc=en&product=3795406&tmp_track_link=ot_search



Don't forget to like....

Posted on Mar 26, 2011

5 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

SOURCE: Black line vertically on scanned/printed documents

This problem can be caused by a number of different issues. If it occurs when you copy, check the scanning glass to see if there is any dust/gunk on the scanner glass. Also if you machine has a document feeder than you need to check the **** glass that the paper feeds past.

If it occurs when you print than you probably need to clean your printer. Check your manual for exact details on how to clean your printer but in general it could be on a paper feed roller or it maybe something on the drum. If you let me know what printer this is happening on I can direct you to a manual if needed.

Henry

Posted on Apr 22, 2008

Ajkill
  • 2035 Answers

SOURCE: two black vertical lines appear on copy, pdf, and scan results

  1. Unplug the power cord and the phone line from the wall.
  2. Open the control panel.
  3. Pull the roller lever forward, and then lift the white roller out of the All-In-One.
  4. Note: The scan lens is located under the white roller.
  5. Use a clean, lint-free cloth dampened with water to wipe the white roller and the scan lens.
  6. Reinstall the white roller.
  7. Reconnect the power cord and the phone line.
  8. And then try to copy if get the dame line then its the hardware problem in the printer you must need to replace the scanner unit in the printer ..
Good luck..


Posted on Nov 11, 2008

antiochpc
  • 1314 Answers

SOURCE: vertical black line in scan document not in copies through document feeder

Lift the lid and to the left of the main glass is a smaller glass; that is what scans during the feeding process. Make sure that it is completely clean; even a speck of dust can cause a line to appear. I took a lens wipe and cleaned mine and my line was gone.

Posted on Jun 01, 2009

FixinFax
  • 3085 Answers

SOURCE: vertical line appears in scans using the ADF, but not with copies

The scanner element consists of many small LED's, I suspect one of them is not lighting up.

Posted on Aug 18, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a Epson cx11 and get a black vertical line down the middle of scans and copies


Check your flat bed and Document feeder scanning glass need to be clean, if any dot or dust in scanning glass of document feeder it will appear a line, check this points first
1- Check printouts from computer or FAX if it is clean problem in scanning section
2- Check using Copying a blank paper using only Flatbed if it prints without any line its problem from document feeder Scanning glass
So solution is clean the Document feeder scanning glass using wet cloth, note careful about wet cloth switch off the machine and clean it

Feb 04, 2013 | Epson AcuLaser CX11NF Printer

1 Answer

Vertical lines print on the document


While printing?.. Cartridge faulty, Check with another cartridge..
While copying in ADF?.. Clean flat bed both glass

Dec 06, 2012 | HP LaserJet M1120 MFP All-In-One Printer

1 Answer

Black vertical lines when scanning on canon mx420


the ocr sensor in the ADF needs to be replaced, I would recommend replacing the whole ADF as a whole.

Aug 10, 2012 | Office Equipment & Supplies

1 Answer

Scanner leaving black streaks


There are two possible fixes.

Download the latest firmware update by CLICKING HERE

The following is provided by courtesy of Lexmark:
Problem Vertical lines; Auto document feeder scan anomaly; ADF scanning problem; Scan issue; Scanner issue; Visible line; Streaks show on page; solid line down the page; Top to bottom line; Smudge runs down the page; Opaque line; Broken line; Bar all the way down the page Solution Overview

This article provides the self-diagnostic steps necessary to evaluate top-to-bottom streaks that appear when copying or scanning.

Important! This is seldom a scanner hardware failure.

The main reason for this anomaly is debris or marks on the scanner glass that is used for Auto document feeder (ADF) page scans.

Printed or Scanned Page Illustration

copyvertstreaks.jpg

Who should consider this article?

Any user of an MFP or All-In-One printer experiencing the following symptoms:

  • -Vertical lines only when using the Autodocument Feeder (ADF).
  • -Observed with any type of scan job (e-mail, ftp, solutions, fax).
  • -However, normal expected output when the page is scanned from the scanner flatbed.



ADF scan behavior

Think of it this way:

  • -The page is pulled from the ADF.
  • -The moving page slides across an ADF-designated portion of glass.
  • -The image sensor, which is located under the glass, reads and interprets the moving page's contents.
  • -Contamination on this ADF glass is seen by the image sensor for the entire length of the page.
  • -The image processor interprets the image sensor's repeated capture of this contamination as a vertical solid line.
  • -Any ADF scan function now exhibits a vertical line.



adfvertscanline.gif




Suggested Diagnosis and Fix




Step Action 1 Locate the portion of the glass designated for ADF scans.
HINT: The glass location differs by model. This area is often separate from the scanner flatbed. Please reference User's Guide for more information if you are having a difficult time locating this designated area.
2 Perform a visual inspection for any of the following recurring culprits:

  • -Clear adhesive tape
  • -Glue
  • -Ink pen
  • -Paper
  • -Marker
  • -White out
  • -Staples
  • -Environmental dust or dirt
HINT: Ink marks can be especially hard to see and almost translucent at first sight. However, the image sensor (CCD) registers them as a mark. 3 Use a clean, soft, moistened cloth to thoroughly clean and remove any marks or debris. 4 Inspect the underbelly or underside of the ADF for any marks or debris. 5 Perform another scan to see if cleaning the glass alleviated the issue. 6 Repeat the procedure if a vertical line still appears.
Remember! Printing and scanning from the scanner flatbed work fine.
7 This time, place an intentional mark on a blank sheet of paper and take note of its location. Now place that sheet of paper in the ADF and make a copy.
8 Evaluate the distance of the vertical line to the your mark. 9 Inspect that area of the glass for further debris or marks and clean as necessary.




Other Possibilities


If... Then... Vertical lines appear only when printing... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear when you lay the page on the flatbed... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear on ADF-fed printed copies, but they do not appear on scan-to-network [e-mail, FTP, folder (PC), solutions]... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support.


May 01, 2012 | Lexmark International LEX90T9005 Inkjet...

1 Answer

Very crisp vertical grey line appears (glass clean)


I have the exact same problem. It was there since I first bought the MFC-7840W.
Vertical line appears in scans using the automatic document feeder (ADF).
Vertical line does not appear when scanning single page (placing it directly on the glass -- i.e. not using the ADF).

Cleaning the glass strip for the ADF (or the white pressure bar overhead) does not solve the problem.
The problem does not occur with copies using the ADF (using the COPY button which is basically a scan and print). This would suggest that dust and dirt is not to blame because that would also appear on the copies.
But since I believe a copy is basically a scan plus print, they should be using the same electronics -- a hardware problem on the scan would likely appear on a copy also -- there is some difference between how they accomplish this.
It's definitely not a software issue since it occurs on all versions of Windows and Mac OS X (and multiple computers). It also does not matter whether I "push" the scan to the computer by using the scan button on the MFC... or "pull" the scan from the MFC using the Brother Control Center software.

Aug 12, 2009 | Office Equipment & Supplies

1 Answer

Xerox WorkCentre 4150, 3 vertical white lines in all feeder scans


the problem is in the scanner, open it up and see if you can find any smudges, and clean any obstruction, any ink, liquid eraser residuals, can cause this part to appear as lines on your copied faxed image.
dont concentrate on the printer this is a scanner problem

Jul 28, 2009 | Xerox WorkCentre 4150/X Laser Printer

3 Answers

Vertical black line in scan document not in copies through document feeder


Lift the lid and to the left of the main glass is a smaller glass; that is what scans during the feeding process. Make sure that it is completely clean; even a speck of dust can cause a line to appear. I took a lens wipe and cleaned mine and my line was gone.

Jun 01, 2009 | Brother MFC-7820N All-In-One Laser Printer

4 Answers

Print Problem - vertical lines


If the problem only occurs when using the document feeder, the problem is not usually caused by the drum. When using the document feeder, try to notice where the scanner (the light assembly under your scan glass)stops just before the paper is being fed. Some multifunction machines have a small piece of glass that is separate from the large scan glass and the scanner assembly stays parked underneith it as the original is being fed over it. Most likely there is something on the glass where the scanner parks as originals are being fed thru the feeder. When putting your original on the large scan glass to copy, the mark on the glass will only show as a spot, but will show as a vertical line thru the whole copy when using the feeder.

Feb 23, 2007 | Brother MFC-7820N Laser Printer

1 Answer

Scanner inserts vertical line on some documents


Clean the glass with IsoPropyl Alcohol. Dont use any other solvent. A speck of dust stuck to the glass can give a continuous line in the output

S. Mohan

Sep 29, 2006 | Canon DR-1210C Scanner

Not finding what you are looking for?
HP Officejet Pro 8500 Wireless  All-In-One InkJet Printer Logo

141 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...