Question about Sony Playstation 3 (PS3) Console

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My ps3 will play dvd's but not ps3 games (disc read error)? help!

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  • 51 Answers

Hi murphiesmob,

Yes the disc reading problem on the PS3 is massive!

Let me run through what is going on and how you can fix it:

Cause:

It is the laser that needs readjusting in order to fix this problem. The good news is that the drive will still work as long as you readjust the laser in most cases - so you don't need to replace the drive!

Solution:

You can send it in for Repair and they will fix it for you - although this will cost about $150 in a repair bill and you can expect to wait for about 4 weeks to get your console back.

Quicker Solution:

It is possible to fix the PS3 games reading error from home because as mentioned above all you are doing is readjusting the laser.

Now if you want to go down this route check out the reviews of the top guides and see what they offer first below:

Click Here For Reviews Of The Top PS3 Repair Guides.

Hope this helps!

Posted on Mar 30, 2011

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  • Expert
  • 102 Answers

Does this happen with every PS3 game you try? Make sure the disc is clean and you're putting it in facing the right way. If you can confirm that the disc works, or if the problem occurs on a bunch of different PS3 games, then it sounds like you may have a broken disc drive. Eventually the drive will break completely and not even read DVDs anymore.

There are a few things you can do though, in case it's not a hardware issue. First you should update to the latest firmware. Go to XMB > Settings > System Update, run it and follow any on-screen instructions.

If that didn't fix the problem then you should next backup all of your PS3's data. The next couple of things I suggest will cause data loss, so it's nice to store it now so you can have all your data back when you fix the issue. To backup your data, run the Backup Utility
(XMB > Settings > System Settings > Backup Utility). Choose the restore option and follow the on-screen instructions. You'll need a fairly large storage device (USB hard drive, flash drive, etc). If you're confused, check out Sony's official page on the utility.

With your data backed up, try the different options in Safe Mode. This link will show you how to access it. Try options 2, 3, 4 and 5, in that order, and see if it's reading discs in between each one. Anything after 2 will delete your data; thus the need to make a backup.

If that doesn't work, you'll probably have to send in your PS3 for repair. It costs 150$ unless you're under warranty. It's a pretty simple process; you submit the repair request, Sony sends you a box to send your PS3 in, then they send you a working one back. Unfortunately this process will take a month or two. I know from experience with a similar issue.

Hope this was helpful!

Posted on Mar 25, 2011

6 Suggested Answers

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Posted on Jan 02, 2017

SOURCE: ps3 read errors

There is a fault with the laser unit in the PS3. This is similar to the PS2 DRE problems and usually replacing the laser fixes it.

Jon

Posted on Oct 15, 2007

bubulica2000
  • 55 Answers

SOURCE: ps3 not reading disc

the Diode in the PS3 units actually has 3 diodes built in. Looks like your blu ray one went bad the other 2 still function.
Order a replacement KEM-400 AAA and replace it (the whole laser lens mechanism with deck). If you still have warranty send it in.

Posted on Sep 05, 2008

  • 4 Answers

SOURCE: PS3 80 GB - Error Code 8002991

Hi tomdonnatim,

If your PS3 is brand new, you most likely have to update the system's software to a more current version in order to properly play many Blu-Ray discs.

In order to update your PS3 system:
Go to the home menu, move to the "Settings" tab (the 2nd tab from the far left), scroll down to "System Update". It takes about 5 minutes to download and fully download the update, but it should solve the problem.

More information on the system update can be found below:

http://www.us.playstation.com/ps3/about/systemupdate

Posted on Nov 20, 2008

  • 4 Answers

SOURCE: PS3 won't read dvd game.

mabey there is a scratch on the disc or its the wrong type of game

Posted on Mar 24, 2009

  • 3 Answers

SOURCE: ps3 wont read any game but will read dvd

Try downloading the update.

Posted on May 28, 2009

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