My dell xps1210 do not have these driver because I formated the laptop and lost the CD drivers. I found any drivers but not all. I saw in the divice manager that these device have problems.
1. Base System Device Location: PCI bus 3, device 1, function 4 Device estatus: The drivers for this device are not installed. (Code 28) Device instance Id: PCI\VEN_1180&DEV_0852&SUBSYS_01D71028&REV_05\4&2FE911E8&0&0CF0
2. Base System Device Location: PCI bus 3, device 1, function 2 Device estatus: The drivers for this device are not installed. (Code 28) Device instance Id: PCI\VEN_1180&DEV_0843&SUBSYS_01D71028&REV_01\4&2FE911E8&0&0AF0
3. Base System Device Location: PCI bus 3, device 1, function 3 Device estatus: The drivers for this device are not installed. (Code 28) Device instance Id: PCI\VEN_1180&DEV_0592&SUBSYS_01D71028&REV_0A\4&2FE911E8&0&0BF0
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I would suggest you try safe mode.
Safe mode is a troubleshooting option for Windows that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started. The words "Safe Mode" appear in the corners of the display to identify which Windows mode you are using. If an existing problem does not reappear when you start in safe mode, you can eliminate the default settings and basic device drivers as possible causes.
If you don't know the cause of the problem, you can use the process of elimination to help you find the problem. Try starting all of the programs you commonly use, including the programs in your Startup folder, one by one, to see if a program might be the cause of the problem.
Follow the steps to boot the computer in safe mode with networking:
1. Restart your computer if it is powered on.
2. Tap the F8 key after your computer initially powers on.
3. Once you see the Advanced Boot Options menu you can stop tapping.
4. Use the up/down arrow keys to highlight your selection.
5. Select Safe Mode with Networking and press Enter.
6. You should see drivers loading, and then please wait.
7. You should then be at the Welcome Screen.
8. Logon to your computer using an account with Administrator privileges.
If your mouse and keyboard work properly with another computer or laptop the problem could be :
A) if devices are USB :
- defective USB port : chose another USB port;
- USB port inactivated in BIOS : check and activate;
- motherboard defective : replace motherboard.
B) if devices are PS/2 :
- damaged PS/2 ports : buy a PS/2 to USB adapter for your mouse/keyboard or buy USB mouse and keyboard;
- motherboard defective : replace it.
Please download the ERD Winternal Image from http://www.mininova.org/tor/857048 and burn it in a CD. Thenboot your PC from the CD. Select your Windows Media Edition for whichyou have forgot password. Without asking for any password you will getinto Windows. Then goto control panel->User Accounts->Select theUsername[for which u want to change password]. Then use change passwordoption to change password. Then Reboot the PC and remove the CD. Nowyour windows password will be reset. Thanks.