Question about Rinnai RHFE-1004FA 38,400 BTU Energy Saver Ductless Heater - LP Gas

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When switching on our Rinnai 551F fan comes on for 20ceconds then goes off. Nothing happens. Where do you light these heaters. I think there is no pilot flame. Have tried nothing because the unit only has a heat control and a on/off knob that I can see. Thanks Teresa

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  • kate Apr 28, 2013

    Hi, Did you find out the solution to this problem. Ours is doing the same thing. Thanks

  • Dani Power
    Dani Power Jan 23, 2017

    did u figure it out?? mines doing the same thing

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  • 113 Answers

Hi! Go here to see Rinnai 551F service manual http://www.rinnaisales.co.nz/tradesmart/rinnai2/pdfs/service_info/230.pdf. Also go here for additional information on your product http://www.rinnaisales.co.nz/tradesmart/rinnai2/pdfs/installations/230.pdf Thank you for using fixya! I hope I had helped you with your problem! May you have a good day!

Posted on Mar 25, 2011

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Posted on Jan 02, 2017

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Rinnai heater turns itself off


Dannizen,

You could have something as simple as an air hose off, or a piece of carbon on the flame sensor. Your problem could also be a gas valve , which is much more complicated. If you are handy with tools you could be able fix either quickly. If you’re not good with tools you will need to get some help. Either way you have to have some back ground info on your heater. Get in touch with Rinnai and get a service manual for your unit. They cost around $15. If you have to call a service guy, use the Rinnai web site to find an authorized service person. Don’t just let your fingers do the walking and get some guy who has no idea what a Rinnai is. You’re only asking for trouble there. Your unit is a little older so don’t be surprised if parts are hard to find.

Good luck,

Tom Hawkins
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hawkins111@gci.net

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Users manual for a rinnai 551f heater


Here is the owner manual : Rinnai wp

And here also an extra, the service repair manual:
Untitled

With compliments.

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