Question about Sony DRX-800UL DVD±RW Dual Layer Burner

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I have a Sony (DRX-800UL) cd/dvd external drive that drivers are corrupted. When i plug into the usb port the computer will not recognize it. Ive tried going to sony's web sight to download the drivers and they do not have it anymore. Ive also tried searching all over the web and still cant find it. help!! Thanks, Ryan

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  • Sony Master
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Click start control panel administrive tools,computer management device manager scroll down cd dvd rom drives if you see a yellow question mark? right click you will have options to update driver,roll back driver,or

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Posted on Mar 25, 2011

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Usually this means the computer saw that something was plugged into the USB port, but it doesn't know what device it is. It will require device drivers from NEC to recognize the drive. If your drive came with a driver CD, install these drivers. If the drive was working before, but now it's not, reinstall the drivers. If this does not fix the problem, then most likely either your drive is bad, or else your registry has become corrupted. Try another USB drive and see if your USB port is working, that is another possibility.

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Here is the info from Sony's Website.

Drivers for External Optical Models Operating System: Windows Date: 04/18/2008 Do you need a Driver? (External models)

All Sony Optical external units are plug & play with Windows, no drivers are required for detection.

If you are having issues getting your external drive detected in Windows, please try the following:
The drive needs to be connected directly to USB 2.0 or I-link port (depending on model type) on your computer. Please note that the drive is not supported if connected to a dock or a hub.
Also please check the following if you are have trouble detecting:
  • The drive needs to be the only external device connected to the system. Please ensure there are no other USB devices connected.
  • Try a different USB port on your computer.
  • Try a different USB cable
  • Try the drive on a second computer system if possible.
  • Ensure you have the latest BIOS and Motherboard updates from your PC manufacturer.
  • Ensure you have the latest Windows updates from Microsoft.
I hope that this helps in some way. Please let me know if you need more help after these steps and I will try looking eleswhere. asnowman

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almost all computer CD drives comes with a small hole at the front near the eject button. A straightened paper clip will do after powering in down or not.

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you need new drivers amigo..www.sony.com may be of some assistance.

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