Question about GE Profile PFS22MBS Bottom Freezer French Door Refrigerator
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Posted on Jan 02, 2017
I have the same problem and I am able to resolve it by defrosting the element which is behind the inside rear panel of the freezer. I use a hair dryer to melt the ice build up. It happbed a couple of times so I know that there is a cause for this which may be the defrost heater but I am not sure how to confirm this. Let me know if you have any ideas.
Posted on Sep 16, 2008
I finally called GE about the non-working LED's and the temperature fluctuation. It's a known problem as many consumers have posted online. I called 800-386-1215 several times. What I found is I'd get different menu options nearly each time I called. The way I got to a 'helpful' human follows: Call above number; you will/may here a voice that states only 'for recalled appliances press 9' (may also have options for repair or parts) PRESS 0; next menu PRESS 5; you'll hear 'for less than 1 yr old press 1' and 'for more than 1 yr press 2'. In my case I pressed 2, then got a menu with 'for refrigerators PRESS 2'. Spoke to a woman who never denied that GE has a motherboard problem. She offered to provide a free motherboard but no labor. I asked (to be sure) if I would have to pay labor, she said yes or I could have $400 off a new crappy GE fridge. She said I would have to have a repairman come to diagnose the problem, then order the part and then come back to repair. I then said, 'You're telling me that I have to pay for TWO service calls to repair a known GE defect???? How much should I expect to pay for these TWO service calls???' She then asked me to hold, then came back on the line and told me that GE would pay the labor for the repair.
I also asked if GE was willing to do anything about the 25 cent door latch that cracked after 11 months (and is attached to the door gasket a $228.00 part) or the rusting wire freezer baskets and was told no. Hey, worth a try! The fact that they said no ensures that I will continue on my crusade to warn anyone who'll listen not to buy GE! Keep calling, after I got the right menu the wait was short the whole call was less than 15 minutes.
Posted on Sep 17, 2008
If the problem disappears (for a while) when the freezer reaches 32F, then I know what the problem is.
The GE Profile refrigerators (and likely other models as well) often don't defrost properly, especially in humid climates. So they can develop ice buildup internally, especially if the air vents at the back of the freezer are blocked by frozen food. Once that happens, that ice can interfere with the cold air circulation booster fan that runs when the freezer temperature is too warm. Then you get a LOUD buzzing noise from the fan blades, as they bang into the ice.
The immediate "solution" is to be sure nothing blocks the air vents, and then to melt the ice that interferes with the fan. You can turn the fridge off for a while (with the food removed so it doesn't spoil), and/or get a hair dryer and heat the inside back of the freezer, until the ice melts and falls away from the fan. (Just be careful not to block the nozzle of the hair dryer, or it may burn out from overheating!)
But the ultimate solution is to buy another refrigerator, one that is NOT a GE! And that makes me sad, because GE used to make GREAT refrigerators. My last GE refrigerator is nearly 20 years old, and still works well, and it does so QUIETLY.
Posted on Jan 04, 2009
If the panel temperature reads 0 F 0 F it is in the "DEMO" mode. This is normal if you purchase a floor model. To bring it back to normal mode press ENERGY SAVER & ADJUST FREEZER together for 3 to 5 seconds until it beeps. Then unplug the referidgerator for at least 30 seconds. Then plug it bck in. That will reset the stupid computer and get it back to normal operation.
Posted on Apr 24, 2009
Need you to unplug and remove the back panel in freezer to examine the evaporator coil. Check the defrost element and the defrost thermostat. On the back of the refrigerator is a main control board located behind a panel screwed to the refrigerator back. With the power off through all of this I need you to inspect the control board for burn marks on both sides. Click on link below and enter your model or 1 of 34 models like yours. Place model GSH25JFR in model parts search this will lead you to the many similar models like yours. On diagrams on left of your screen count eight down that shows the circuit board. If no burn marks I will tell you how to test the other parts I mentioned,
Thanks, Sea Breeze
Posted on May 21, 2009
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