Question about Kenmore Elite TRIO® 7854 (25 cu ft) Bottom Freezer French Door Refrigerator

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My Kenmore Elite 25' Bottom Freezer Refrigerator, the lower freezer portion is working mainting a -3 degrees but this morning the upper refrigerator portion is not, what would be some likely problems to check

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I'm simply trying to run diagnostics on my Kenmore Refrigerator model #59672003014 (French door bottom freezer) bought brand new in 2012 and now the fridge won't cool. I've watched numberous videos and have narrowed it down to the fan but need to run diagnostics for a more accurate assessment however there isn't a tech sheet to be found anywhere and Sears CONVENIENTLY?? can't send me one & told me to post here. That's ridiculous & I'll NEVER buy another thing from them! It's no surprise they're going bankrupt. This is NOT acceptable customer service.

Posted on Nov 30, 2017

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I guess you are talking fahrenheit temperature?
This is ok for the freezer.
The problem could be;
\ ducting blocked restricting air flow
\ evaporator fan not working
\ ice build up on the evaporator blocking air flow

You will need to get a technician to look at this problem for you

Posted on Mar 25, 2011

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Posted on Jan 02, 2017

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