Question about HP DesignJet 4520PS InkJet Plotter Printer
Dear sir/madam, in this hp designjet
4520, this error comes up :error code 24:10. when i enter it, in the service
manual it shows: Broken bag detected in Ink Cartridge. but it doesn
in this hp designjet 4520, this error comes up :error code 24:10. when i enter it, in the service manual it shows: Broken bag detected in Ink Cartridge. but it doesn
Posted on Jul 18, 2011
When the printer comes up with an error code on the front panel, we may have to perform the service test(s) related to the error code. Sometimes when we enter into service/diagnostic mode and try to perform a test, the printer may come up with system error 79:04 (non-continuable generic error). When this occurs in diagnostic mode, it is not likely possible to analyze it by pressing front panel keys (e.g., up arrow and cancel); the printer will likely be hung/stuck with the error. Solution To overcome this issue, power down the printer and then ensure that no data cable is connected to the printer (Network/USB/Fire Wire) before powering it back on. For proper use of the diagnostic menu, the printer should be in a stand-alone state (only connected to power). Once it is confirmed that the printer is in stand-alone mode, then enter back into service/diagnostic mode and perform the test(s) required.
Posted on Mar 25, 2011
This is what I got from hp.com:-
How to update your printer's firmware using the Embedded Web Server:
- Download the firmware file to a location on your computer's hard disk. Make a note of the location.
- Browse to the downloaded file and doubleclick the file.
- In the "Winzip Self-Extractor" window choose a location to extract the files to or note the default location, then select "Unzip".
- Connect to the printer using the Embedded Web Server.
- Click on the settings tab.
- Click on "firmware update" and follow the instructions.
- Once the firmware has been updated, the printer will reboot automatically.
If that isn't working for you, try this link - www.hp.com and look at the left side of the page for FORUMS. I've had very good luck going there to get answers.
Posted on Mar 25, 2011
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Posted on Jan 02, 2017
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