Question about Candy Microwave Ovens

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My candy microwave oven with grill and convection.model:CMC 2895 DS. Is rotating but food dont get heated when microwave is set. Then later ater the service man had removed the cover to check where the problem was and in vain,it started giving a vibrating sound,some smell and smoke around the control panel when it was tested,I turned it off emediately..please help it's stil new!!

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If it is still new and under warranty, the best answer is to exchange it immediately! It sounds like you got a defective unit with either a bad magnatron, a bad power supply, or bad control circuitry. If you had a service man look at it and it is even worse now, you really need to exchange it. If you try to fix it yourself you will void the warranty.

Posted on Mar 25, 2011

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Posted on Jan 02, 2017

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I have a simular model and I found that the circuit board has three black relays, one for the grill one for the convection and one for the microwave. I found that the microwave one wasnt working so by swaping the microwave one with the convection one I got it to work and then replaced the faulty one with a new one at a later date.

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Most of the time the magnetron is defective if the food is not heating up.
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