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I have an 5742 laptop and it was working just fine then all of the sudden my touchpad and mouse are stuck. I tried the f7 key and it didn't work. I re-booted and that also didn't work, Please help??? Is this a hardware issue. I have only had the computer 6 weeks. I bought it at Costco. I am not using my other computer but I NEED the laptop for work??? what can I do???

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Ok. First of all you need to see if your drivers are still installed for those components. If they are, you may have a hardware issue. The good news is that your computer comes with a standard 1 year manufacturers warranty. What that means is you can send it to the manufacturer and they will repair it for you free of charge. The bad news is youll be without a laptop for a few weeks.

Posted on Mar 25, 2011

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It may or may not be a hardware issue.
I would shut down the computer, unplug the power and remove the battery. After waiting for about 15 seconds, I would put the battery back in, plug in the power and start the machine back up. If your touchpad is responsive again, then it's likely a software issue and you should try to find an update on the manufacturer's website. If it's not working still, then it's more likely to be a hardware issue. If that's the case, your warranty should still be in effect so you should get it serviced.

Posted on Mar 25, 2011

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4 Answers

How do I turn off the touch pad on my Acer Aspire 5742 laptop


Hello,

Thank you for using fixya. My name is Carlo.

There are two ways that you can do to turn off/on the touch pad in your acer aspire.

1. Press FN + F7. It will turn off the touchpad and will turn on once you press the same buttons again.

2. If the buttons do not work. You can do this:

1. Go to control panel>hardware and devices>Devices and Printers>Mouse
2. CLick on the last setting on the right.
3. Click on Disable in the Mouse Properties.
5. Click OK.


Just go to the same area when you want to enable your touchpad again.

I hope this helps.

Carlo
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Thank you for choosing Fixya

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2 Answers

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If you can find it, press the Function button (FN, next to CTRL) and F7 (or whatever key designates the touchpad), and see if this enables it.

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