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I can't get a dvd to load in my mac. It used to work.There isn't anything stuck in it, but the disc doesn't load. I push it in and it sits there part way out. is there some kind of motor failure?

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Yes. It's part of Apple's business strategy.

Posted on Mar 25, 2011

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Philips DVD recorder, (250gb) DVDR3460H. can not remove disk .........


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Resolution Tip: Make sure the CD or DVD disc is not in use. Quit all applications that are using files on the disc.
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  2. If that doesn't work, drag the disc's icon to the Trash.
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Before you remove the DVD player cover, try turning the device off and then back on to see if the disc will come out after the machine has rebooted.
  • Use the opportunity while you have the outer casing off to clean the lens of your DVD player.
  • Never work on an electrical device that's still plugged in.
  • Opening a DVD player may negate the warranty. Read yours carefully before you proceed.

  • Follow these steps to remove it
    Step 1 Unplug the DVD player and take the outer casing of the DVD player off. This entails either taking out two or three screws or simply sliding one of the pieces of plastic in either direction.
  • Step 2 Locate the disc loader cover. The disc loader cover is located where the extending DVD tray finally comes to rest within the DVD player. It’s the part that holds the DVD loader in place.
  • Step 3 Bend the two tabs outward that hold the loader in place. This is a delicate procedure because you don’t want to hurt the device. The tabs are relatively easy to break since they're plastic in most cases.
  • Step 4 Slide the disc tray out. If your disc got stuck before it was read, it's probably still on this tray. If so, your problem is solved. However, if the disc was fully set and loaded, the job isn’t quite finished yet.
  • Step 5 Move the small mechanical arm that holds the disc in place over so that the disc and the reader are both exposed. Some DVD players will not have anything holding the disc in place. Instead, these devices use a system not unlike that of a common DVD case. The DVD will be locked in place in the center.
  • Step 6 Carefully lift the disc up and out of its loaded position in the DVD player. This may entail sliding the disc reading mechanism over slightly. This won't hurt the device as long as you’re careful. You should be able to access and remove the disc.
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