Question about Office Equipment & Supplies
Try running this test to see if the black areas are being put on in the fusing process or by components prior to the fuser.
Print one page and time how many seconds it takes from the time that you hear the main drive motor start up until you first see the paper starting to exit the printer. Then print another page and turn the printer power off when the paper is approximately half way through the printer.
(If if took 30 seconds for page one, then kill the power 15 seconds after the motor starts for page 2)
Then open the printer and remove the paper. If the black areas are visible on the portion of the paper that has NOT yet passed through the fuser, then your problem is either in the toner cartridge or being put of the paper by dirty rollers which feed the paper to the cartridge. Use a soft dry cloth to clean any spilled toner off the rollers and off of the drum inside the cartridge. If this fails to fix the problem, replace the cartridge.
If the black ares are ONLY visible on the portion of the paper that has passed through the fuser, then clean or replace the fuser.
If you have any additional questions contact me by clicking on the "Add a comment" link located under your problem description on FixYa. Also, if you believe that this information was helpful to you, please rate my solution using FixYa's "Solution Helpful" rating scale.
Posted on Mar 25, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Remove the 2 screws circled in red below.
Close the back door, and then flip the printer so that it rests on its face.
Next swing open the paper guard which shields the back of Tray 2 when it is installed.
Looking inside the Tray 2 cavity, use a flatblade screwdriver to release the two tabs--one on each side of the rear cover.
Next remove the rear cover from the printer by pulling down and away.
Fuser Installation Continued . . .
Pry the grey DIMM cover loose and remove it.
Use a small flatblade screwdriver to disengage the tab on the connector shown below and unplug the connector.
Next (on the right hand side) remove the small black plastic cover, located near the green fuser gear, which hides the other fuser wires.
Then unplug the two connectors shown below and free the yellow/white wire from its guide clasp.
Now remove the four screws holding the fuser in place (shown below).
Now remove the black plastic piece shown below, the duplexer inlet guide. Gently pry the tabs on both ends loose and slide/rotate the guide back towards the fuser to release it.
Now you can remove the fuser, just pull it straight out towards you. Don't install the new fuser until you've replaced the main motor gear, as shown below.
Replacing Fuser Drive Gear
With the fuser removed, look into the printer and locate the main fuser drive gear on the left side of the fuser cavity (gear circled in red below).
Use a flathead screwdriver to pry the gear's release tab and remove the gear by sliding it off its metal bar.
Slide the new gear onto the metal bar--make sure the gear's release tab faces outwards so it will be accessible again--and lock the gear firmly in place.
Now repeat the fuser removal process backwards as you install the New Fuser:
Insert the new fuser and replace the four fuser screws. Replace the black plastic duplexer inlet guide, making sure both tabs click in place. Re-plug the single connector on the left side, and the two connectors on the right side. Replace the wire cover on the right side. Reinstall the DIMM cover. Finally, replace the back cover with its screws.
This is a difficult installation which should be done by a technician. Good luck with it !
Sep 23, 2011 | HP LaserJet 2420 Printer
Feb 10, 2011 | HP LaserJet P3005 Printer
Apr 19, 2010 | IBM Infoprint 1572 Laser Printer
Oct 30, 2009 | Sharp AR-207 Copier
Aug 11, 2009 | Xerox WorkCentre XD100 All-In-One Laser...
May 16, 2009 | Minolta EP1031/1031F CS/PRO Copier
Apr 07, 2009 | HP LaserJet 4 plus Printer
Jan 12, 2009 | Dell 1710 Laser Printer
Jun 30, 2008 | Ricoh Aficio CL7000 Laser Printer
Oct 27, 2007 | Brother MFC-8840D All-In-One Laser Printer
Sep 22, 2017 | Toshiba Office Equipment & Supplies
19 people viewed this question
Usually answered in minutes!