Hi,
Remove the batteries from the camera, wait for 10 minutes, then put them back in and turn the camera on. If this does not work then try the compressed air. With a fine tip blow off the gun, and dry compressed air set the tip between the lens turret and the camera body and turn on the air while moving the tip around a the lens. It should remove all dust and sand. Turn the camera on and it should function as fine.
Secondly give a gentle tap on the sides of the camera and then switch on your camera, you will not get this error message as the internal mechanism which is stuck and causing this problem gets working properly.
If you still face the problem, then the helical threads inside the camera probably got bent to the point that it won't work anymore.
You need to get repaired.
Hope this helps.
Shane
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