Question about Microsoft Xbox 360 Console

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My nba2k11 stops midgame and says disc is unreadable and to clean with soft cloth. i have done this but problem still persists

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  • 51 Answers

Hi there laynesnotdea

What to do when your Xbox Has problems with reading disks and you have tried cleaning the disk.

This does not mean your Disk Drive needs replacing more often than not it just needs the laser to be readjusted.

Option 1

You can send this off to Microsoft if your still in warranty because it is included in there free fixes so they will do the collecting for you, fix it and return the Xbox to you, all for free, but it will take 4-6 weeks.

Option 2

If you are out of warranty its the same process as above but its $130 in cost

Option 3

now a new Disk drive would cost around $75 for a compatible one and you may need some one to fit it at a cost as well.

Option 4

What I recommend is a XBOX REPAIR GUIDE that will show you the simple steps yourself, you will be up and running again in less than an hour and the cost is far less than option 2 & 3

Good Luck


Feel Free to leave me a comment if you need further assistance.

Posted on Mar 25, 2011


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