Question about Kenmore Side by Side Refrigerator

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We have side by side Kenmore and on freezer side we are getting prozen water under the slide out drawers on the bottom on interior. We have cleaned it out and it refreezes and when we turned off water to ice maker we still found small amount of water frozen on bottom. Took silver cover off and fan is turning and see small drops of water falling off very bottom bar below coils. Looks like bottom half coils show more frosty look but water is still off ice maker. Could water in bottom come from time frame after we cleaned but before we shut off ice maker water supply? Any ideas. About 10 years old. Thanks

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Your drain line is frozen and not allowing the defrost water to drain to the pan below. The drain hole is at the bottom of the evaporator coil in the freezer behind the metal rear panel. You may need to remove the panel to access it. You can use hot water to thaw it out and you should be in good shape.

Kelly

Posted on Mar 24, 2011

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