If the sender wants to make a payment to your Kiwibank account from their bank's internet banking, there may not be enough fields for them to enter both Kiwibank's details and Citibank New Zealand's SWIFT code. In these cases, the 'Kiwibank Limited' details can be left out, but the sender must make sure they quote the '38' at the start of your account number. The '38' identifies your account as a Kiwibank account, so Citibank New Zealand know where to send your money.
If the sending bank has an existing relationship with another New Zealand bank, they may choose to send the funds through that bank instead of Citibank New Zealand. The funds will still be credited to your Kiwibank account, but the fee deducted by other New Zealand banks may be higher than the fee we charge through Citibank New Zealand.
You may be asked to provide extra information, like BSB numbers, sort codes, routing codes or IBAN numbers - these are just different terms used overseas for bank, branch and account numbers. Your full Kiwibank account number starting with '38' includes these details.
Account name: The full name of your Kiwibank account
Account number Your account number is 15 digits in total.
Receiving Bank: Citibank N.A, 23 Customs St, Auckland, New Zealand
SWIFT code*: CITINZ2X
Correspondents: Use Citibank NZ correspondents for all currencies
Other information/reference: Include 'forward to Kiwibank'
* The SWIFT code belongs to Citibank New Zealand, which accepts payments on behalf of Kiwibank.