Question about Whirlpool GS6NBEXR Side by Side Refrigerator

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I have a side-by side refrigerator/freezer with the water and ice dispenser in the door of the freezer--model # GS5VHAXWY00. For the third time within a year and a half the water dispenser does not work. Previously I was told the water is freezing. The service repair person used a blow dryer up and down the interior of the freezer door. The second time it happened I did the same thing and it lasted about a day before it stopped working again. He is to return next week for the same problem. What can be done to permanently solve this problem? I do not want to continually have to use a blow dryer to repair the water dispenser! I want to be prepared to speak intelligently about this problem when he comes next week. My refrigerator is on warranty and I would like it repaired properly before the warranty expires. Thank you.

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I would suggest that this is a design fault and the manufacturer should rectify the problem, you may have to go direct to the manufacturer to get some real help

Posted on Mar 25, 2011

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