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I installed the HP Officejet 6500 E709n series printer 1 week ago on windows 7. It has been working fine until today. I tried to print a photo and a box opened saying device was not installed properly. The printer is using the USB only, no wireless.

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6ya6ya
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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Cannot scan from HP 6500 E709n (No Scan Options)

the shortcut is:
c:\program files\hp\digital imaging\bin\hpiscnapp

Posted on Sep 04, 2009

Testimonial: "Thanks, that totally worked. I still wish i could scan from the printer, though."

nalin_elliot
  • 224 Answers

SOURCE: hP officejet wireless 6500 printer won't print

Yes I will tell you why Kodak photo paper is a little thicker in size and you should not get this same error message if you use hp photo paper or regular photo paper.See of this helps.....

Issue The Out of Paper message appears on the computer and the product stops picking up or feeding paper. Solution Step one: Reset the product

  1. Without turning the product off, remove the power cord from the back of the product.
  2. Wait 30 seconds and then plug the power cord into the back of the product.
  3. If the product is not already on, use the On button to turn it on.
Step two: Check the condition of the paper and reload it
  1. Replace any paper that is ripped, dusty, curled, wrinkled, or bent.
  2. Make sure that all the paper is the same size and type. Because only one type of paper can be used in the product at a time, paper types should never be mixed.
  3. Tap the stack of paper on a flat surface to align the edges.
  4. Make sure that the stack of paper to be loaded in the product contains no fewer than 10 and no more than 25 sheets of paper.
    NOTE: Do not load too much paper in the product.
  5. Insert the stack of paper into the product and gently push the paper guides snugly against the paper. Make sure that the paper is completely inserted into the product and can be picked up by the paper rollers.
  6. Try printing again. If the issue is not resolved, try loading different brands of paper and different types of paper, one type at a time, into the product and then try printing again.If the issue persists, continue with the next step.
Step three: Adjust the paper settings in the print driver The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.
  1. Open a document in the program being used to print.
  2. Click File , click Print , and then click Properties . The product Properties dialog box appears.
  3. Click the Paper/Quality tab.
  4. Choose the appropriate paper size from the Size is drop-down menu.
  5. Choose the appropriate paper type from the Type is drop-down menu.
  6. Click OK and then click OK again to print the document..
  7. If the issue is not resolved, continue with the next step.
Step four: Clean the rollers
  1. Turn off the product and unplug the power cord.
  2. Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door. See the product user guide for information about locating the rollers.
  3. Clean the rubber rollers with a lint-free cloth, lightly moistened with water.
  4. Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
  5. Close the access door and plug in the power cord.
  6. Try printing again. If the issue is not resolved, continue to the next step.
Step five: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product. CauseAny of the following issues can cause the error message to appear:
  • The paper trays are empty or overloaded.
  • The paper is curled.
  • The print side, or shiny side, of the paper is not loaded in the input tray face down.
  • The paper might not be engaged with the feed rollers.
  • The paper-width guide is pressed against the paper stack too tightly.
  • The paper tray is not completely inserted into the product.
  • The paper settings in the print driver do not match the paper loaded in the paper tray.
  • The rubber paper-feed rollers are coated with dust.

Posted on Oct 03, 2009

printmastert
  • 3344 Answers

Creating Customers For Life

    Verified Fixya Pro

    SOURCE: wireless printer communication unavailable via USB

    Hi. Hope you got it working fine now on your Windows 7. If not, go to Start Menu > Devices and Printers > right click on the Lexmark print object > Troubleshoot. Make sure the printer is on and is still connected to the computer via the usb cable.

    Posted on Mar 26, 2010

    • 5 Answers

    SOURCE: Cannot coonect SCANNER (HP Officejet 6500 wireless) to my Windows

    I have seen alot of problem/posts concerning HP AIO's and software issues. Typically some of the functions won't work or not recognized by solution center. Try a complete uninstall of all associated printer software, run registry cleaner if you have it, restart, then try completely uninstalling your Antivirus/firewall software. I have seen that just disabling Antivirus/firewall still causes faulty installations. Now, reinstall your printer software/drivers and connect cables only when told to do so. Some reason the AV/FW software blocks some of the AIO's apps from completely installing.

    Hope this works...Good Luck!

    Posted on Jun 12, 2010

    • 1218 Answers

    SOURCE: I have a canon ip6700d

    There can be some situations when the printer installer will not work on the computer. Sometimes there is a fault in the CD or sometimes there is a fault within the program. In any case, the printer can still be installed on the computer using the Add Printer Wizard feature of Windows. The wizard lets you choose the port where the printer will be connected as well as other settings of the printer. or get more help from here . Hope this helps you.

    Posted on Oct 22, 2010

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    Hi Dave,

    Open www.hp.com and enter your product # as 6500 in search bar and hit enter key

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    New computer has windows 7 - when trying to install printer I get an error message that it won't support the computer system


    Perhaps you are using the wrong driver set. Download the driver from http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=3795406& . Use the drop down menu to select Windows 7 32-bit or 64-bit then select Next. For best results get the Full Software from the section labeled Driver Product Installation Software. Then if needed, return to this page for the Updates to improve the reliability of the network connection and the scanned file storage.

    If you use a print server, that unit may be incompatible with Windows 7. You don't need it with the 6500 (E709n if your router is Wireless 802.11 b/g compliant).

    I hope this helps. We have the wide-format version of this printer on a wired network (3 Win7 machines). Our unit came with two CDs - only one was appropriate to our installation. The other wouldn't load.

    Cindy Wells
    (to check which version of Windows 7 you have, click Start > Control Panel > System and Security > System. If you have x64 in the title get the 64-bit driver. The 64-bit OS requires signed drivers.)

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    I have a wireless 6500 0fficejet printer and a MAC book pro using OSX 10.5.8 I have At&t uverse service for my internet which works fine. my printer says there is no connection. I can't find...


    Hi,

    Click on the link below to download MAC drivers for the Printer.
    Download the drivers and start the installation to connect the Printer to PC wireless.
    Select the Printer model from below and click on the link to be directed to the page to download the drivers.


    HP Officejet 6500 Wireless Printer ( E709n Model )

    HP Officejet 6500 Wireless Printer ( E709g Model )



    * Please rate this solution with Thumbs up and Testimony to help us improve providing support

    Dec 29, 2010 | HP Computers & Internet

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    Hp officejet 6500 wireless printer won't print quickbooks checks


    go to control panel, printers, right click on my printer icon (HP Officejet 6500 E709n), click properties, click advanced tab and check "print directly to printer"

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    I installed Windows 7 and my setup disk works only


    go to www.hpsupport to get the windows 7 drivers for the printer.

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    My printer worked fine until Windows 7 downloaded something supposed to make printers work even better.Now Word, Excel and Adobe files don't print. There is no error message. I hit the print button and it...


    Contacted HP Chat support. After investigating a bit they had me add a new printer using the virtual USB port and designating that printer as the HP OfficeJet 6500 E709A series. I did so and made that the default printer. Immediately Word, Excel and Adobe documents were once again printing.

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