Question about Toshiba Computers & Internet
With the limited information I don't think a complete diagnosis and resolution would be possible as there are so many factors involved however I will give you some advice to try.
Because the wireless and cabled connections operate as completely independent entities you shouldn't expect a continuation of service from one to the other, in fact operating in this way causes greater issues than not connecting by cable at all
assuming once connected by cable you have a good internet connection the the problem lies completely with your wireless connectivity between you router and your laptop.
what you should do to diagnose the fail point
1. connect by your cable as you have been doing press start press run type CMD into the box pres [enter] to bring you a DOS screen (black white writing)
in this screen type IPCONFIG press [enter]
the writing that passes by are your IP settings one will be called Ethernet and under which it will have an IP address for your router called DEFAULT GATEWAY make a note of this number. it will probably (though not exclusively) something like 192.168.x.x depends on the make of the router
type IPCONFIG /RELEASE disconnect your cable and reboot your laptop
if your laptop has a switch or button to turn on wireless turn it on once widows has loaded
in your systray (the row on little icons near your clock) you should have something that represents your wireless connectivity, either a strength meter or a computer screen with a plug at the top left corner, click on this and you should see the list of wireless networks available in your area in theory the one closest the top and strongest signal should be your router
if you do not have this then the drivers which make windows recognize your wireless adapter is missing, connect again via wired, search out your laptop, download and install drivers.
if its there click on it and click connect. you should then be prompted for your password (either set by you or written on the bottom of the router "SSID", "WEP" or "WPK" the prompt will tell you which one (of the security measures) and the router will have the password written next to this title.
wait a minute and it should connect and work
if you do not know this and have not set it
connect again using cable after a reboot
launch internet explorer
in the URL bar where it currently says" www.fixya.com/blah blah" type in HTTP://and the number with dots you wrote down earlier so http://192.168.2.1 or whatever it is (probably ending in .1)
this will take you to your routers config screen again it may require a DIFFERENT password if you do not know this check your routers manual, or Google search default passwords for your model of router.
select wireless, select security options, select WPA protection and give it a password that you can easily remember, any device you wish to connect in the future will prompt you for this.
find your rooters save option and also reboot the router, when its back up and running reboot your laptop and repeat the process from switching on your laptop above.
hope this helps, took me a while to write it so if it did please give me a good review on www.2pages.freeindex.co.uk
Posted on Mar 24, 2011
Update the wireless driver. I assume you have a realtek driver for the wireless. Go to start;type device manager on the search box;look for the name of the driver. Usual format is RTL 81**CE. Then, go to www.realtek.com, search for the for the updated driver and download it. You must restart the NB, once installed, for the changes to take effect.
Hope this helps.
Posted on Mar 24, 2011
If you are using WIndows it is best that you disable the wire adapter. Then restart you laptop see if it connects. Do you have any other compters on this wireless? Are you installing a new router?
Posted on Mar 24, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 31, 2010 | Belkin N1 Vision Wireless Router
May 28, 2010 | Belkin (F5D8231-4) Wireless Router...
Dec 25, 2009 | Linksys Wireless-G Broadband Router
Jul 11, 2009 | Computers & Internet
Jun 21, 2009 | Zyxel (91-004-361002) Wireless Router
Jan 06, 2009 | Computers & Internet
Jun 10, 2008 | D-Link AirPlus DI-524 Wireless Router
Feb 16, 2006 | D-Link Air Xpert DI-774 Wireless Router
Feb 16, 2006 | D-Link Air Xpert DI-774 (DWL-774) Wireless...
171 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: