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MS-SBS 2003, Exchange Mail Boxes. I have a number of old mailboxes still showing in my mailbox store. The user accounts for almost all of these old mailboxes have been deleted. How can I delete the mailboxes themselves?

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  • gregg555 Mar 24, 2011

    So there is no way to delete them before that? I have a bit of storage issue and my archiver license has been exceeded because we just added 7 new emails. These 7 new email addresses put us over our 50 user archiver license and I don't want to upgrade. Isn't there a way to delete them real time?

  • gregg555 Mar 25, 2011

    I think I am using the exchane mailbox manager utility, isn't it just called "Exchange System Manager" ? I have that open and I'm looking at the mailbox store, that is where I still see the mailbox information, but they are not folders and I can't delete the line items I see there. Is there a way for me to send you a screen shot to verify what I am referring to?

  • gregg555 Mar 25, 2011

    Thanks but this seems to be a procedure to remove all the mail boxes, I just want to remove a select few, most of the terminology referred to in this procedure is way over my head. I guess there is just no way to remove an individual mail box from the store.

  • gregg555 Mar 25, 2011

    Thank you,

    I see purge as a selection when I right click but it is not a selectable item, Reconnect and Purge are bot there but grayed out. Any suggestions on how to make them selectable?

  • gregg555 Mar 25, 2011

    I am logged in as the administrator, forgive me but who would have more rights that that? Are there a special set of rights for exchange that may not have been set up correctly or gotten dumped out somehow over time?

  • gregg555 Mar 30, 2011

    Well, Thanks but even the mailboxes with current accounts do not allow me the option to purge or reconnect. It must be some knid of rights issue, but I don't where to go to establish those rights.


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Work with exchange databases by means of how to fix microsoft exchange

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In the exchange manager right click each box you wish to remove and click purge. this should remove them fully. I never tried it with more than one at a time so you may have to do it one at a time.

Posted on Mar 25, 2011

  • Erus
    Erus Mar 25, 2011

    If purge is not there, then you do not have the rights. I would suggest checking your username account rights and permissions.

  • Erus
    Erus Mar 25, 2011

    ok since you have the rights this is due to the mailboxes not having accounts attached to them. The console will grey out reconnect and purge. sorry for the misunderstanding prior. You will need to create a new active directory account and associate the mailbox each tot he accoutn and purge them then delete the account.


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In 30 days it will delete by it self (security reasons)


Posted on Mar 24, 2011

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  • Tommy
    Tommy Mar 25, 2011

    I'm more of a Linux user but I have a SBS 2003 set up in a virtualbox with a 2003 exchange running on it (for testing OWA) and usually when I delete a user account in the active directory it deletes the mail box and the data after a while, (file replication service) but have you looked in the exchange mailbox manager utility??? try deleting the user data folder... (or remove it and store some place els) for backup... have you DELETED the user or just DESABLED it in active directory???

    Also GFI MailArchiver will never automatically delete
    emails which have been archived unless these are affected by a retention
    policy. When a user is deleted from Active Directory, GFI MailArchiver
    can be configured so that archived emails for the deleted user can be
    viewed by another user. The following knowledgebase article explains how
    to achieve this:

    Hope it helps!!!

    Also GFI MailArchiver will never automatically delete emails which have been archived unless these are affected by a retention policy. When a user is deleted from Active Directory, GFI MailArchiver can be configured so that archived emails for the deleted user can be viewed by another user. The following knowledgebase article explains how to achieve this:

    Hope it helps!!!

  • Tommy
    Tommy Mar 25, 2011

    Welcome to the Microsoft world....

  • Tommy
    Tommy Mar 25, 2011

    Try this...

    I think that is what you need...


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