Question about Canon PowerShot SD1300 IS IXUS 105 Digital Camera

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After having connected the camera to computer via interface cable (strictly following the manual, with Solution Disk already installed), a message: "installing device drive software" appears, followed shortly by another message: "device driver software was not sucessfully installed". The computer does not "see" the device and no photo download can be achieved. please advise what to do in order to complete the installation of the camera.my operating system is Windows Vista.

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  • kakima Mar 24, 2011

    Have you considered NOT connecting your camera to your computer? The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

    Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use Canon ZoomBrowser or any other photo cataloging program.

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Having gone over a month without a response to my query, I assume my suggested use of a card reader solved the problem.

Posted on May 18, 2011

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