Question about Philips GoGear HDD6330 MP3 Player

2 Answers

Frozen screen/connected to the computer screen

When I disconnect my mp3 player the connection screen will not go away and the device wont turn off either.

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  • Anonymous Aug 16, 2008

    holding the play and volume button didn't work. the computer connection screen is still up and the player will not turn off



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2 Answers

That doesnt work

Posted on Aug 16, 2008

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  • 8,596 Answers

Hold in play and volume+ at the same time for 3-7 seconds - the player should reset itself

Posted on Aug 07, 2008

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Blank screen wont turn on or off


Make sure player is fully charged. Connect the player to the PC. Make sure the computer detects the player.
NOTE: You may need to switch the player to MSC mode, then connect it to the PC.
Leave the player connected for approximately 2 hours to charge. Disconnect the player from the PC. Verify if you can turn on the player. Reset the player if necessary. Then you may need to reset the player. Slide and hold the Power switch up for approximately 20 seconds. Release the Power switch. To turn the player on, slide the Power switch up then release right away.

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hello,

try connecting the device to your computer, go to 'start' button, go to 'my computer' right click the 'removable disk' drive, click format, and follow formatting instructions. this will erase all the data on the device, disconnect mp3 player ,reset the device with reset hole on the back of the unit. reset whole actually renews the firmware on it, so it should restore the screen.

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Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

THEN, do the "Repair" in the Philips Device Manager

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Frozen while connected to the computer?


try going on to sandisk website, then download the new software
for your player, update then hook up the player to the computer!

May 11, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Used once and now wont turn on


This is the worst mp3 player ever invented - i have to tell you this up front. There is no driver, the company does not support the product anymore - I would return it now while you still can.

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

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Connection/ Transferring tracks problems with Rhapsody.


left it charging over night and all the music erased...

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