Question about HP Officejet Pro L7680 All-In-One Printer

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How to clean the rollers and pick up mechanisms? Paper constantly misfeeds and I can't see how to open the printer where I can reach the rollers?

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You can refer to the link below to choose the appropriate troubleshooting concerning paper feed. The document in the link is specifically for your printer.


http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=2777&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=2512009

Posted on Apr 07, 2011

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Posted on Jan 02, 2017

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1 Answer

What would cause tray 1 to misfeed every 12 to 15 sheets? The misfed sheet ends up laying on the edge of the paper tray advanced about 3/8" from the paper stack?


check your paper thickness setting in your drivers
2. clean separation pad at the bottom of the paper tray
3. clean rollers located after the pick up area(registration rollers)
4. check actuators for the sensors to see if they are sticking

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misfeed is different then a jam. jam is the paper hit something miss feed the paper rollers can not pick up the paper. clean the rollers or replace them and or there associated clutches

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please check if the pick`up rollers are dirty, if so clean them with Platenclene, and check if they are spining, if not call for a tech because one or more clutch`s are faulty.

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The printer keeps having a misfee o the side where it opens to where you see the paper misfeeds


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I have an Easy Share printer dock series 3 that has paper loaded


To prevent misfeeds and to make sure your pictures look their best, we recommend that you keep the feed roller clean. IMPORTANT: Unplug the power before cleaning the feed rollers.
  1. Unplug the AC power cord from the power outlet.
  2. Remove the paper tray from the printer, and leave the paper tray door open. IMPORTANT: Do not use cotton or cotton swabs to clean the feed roller.
  3. Lightly moisten a lint-free cloth with water.
  4. Use the moistened cloth to gently wipe clean the surface of the feed roller. Advance the feed roller with your thumb as necessary, and continue cleaning.
  5. Let the feed roller dry fully before plugging the AC power cord back into the power outlet.
  6. Insert the paper tray into the printer, then press the Print button to resume printing.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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Try cleaning the pick rollers with alcohol or clean cloth dampened with water.

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4 Answers

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When you close the doors does the message disappear? If so then the paper pickup roller is worn. Open the cassette remove all paper apart from one sheet. Spray a alcohol based cleaned on the leading edge of the paper. Try and do a copy this will issue a jam and also clean the pickup roller. repeat a few times then clean out the cassette and dry off place new paper in the cassette and try. Also there maybe a piece of paper behind the cassette. Remove cassette and reach in and remove paper lodged at back.

Thanks Jason

Aug 16, 2008 | Office Equipment & Supplies

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