Question about Philips SA2325 (2 GB) MP3 Player

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Philips SA2320/02 freezes, not updatable

I hace an Philips GoGear 2320/02. When I start it, it freezes while showing the Philips logo. When its connected to my pc its a regular usb mas storage deivce, but when I try to update the firmware the philips programme gets an buffer overrun error. I allready tried to format the mp3 player, yet that did not work, neither with FAT32 fs nor with FAT fs.

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  • Anonymous Oct 30, 2008

    buffer verrun!!!

  • chakiraz815 Nov 10, 2008

    Yo hace un Philips GoGear 2325/85 When I start it, it freezes while showing the Philips logo. Al iniciarlo, se bloquea al mismo tiempo que muestran el logotipo de Philips. When its connected to my pc its a regular usb mas storage deivce, but when I try to update the firmware the philips programme gets an buffer overrun error. Cuando sus conectado a mi pc una de sus regulares de almacenamiento USB mas deivce, pero cuando intento actualizar el firmware de Philips se programa un error de desbordamiento de búfer. I allready tried to format the mp3 player, yet that did not work, neither with FAT32 fs nor with FAT fs. I allready intentado formatear el reproductor de mp3, pero que no funcionó, ni con FAT32 fs ni con FAT fs.

  • donec123 Nov 30, 2008

    mp3 has frozen and i get a buffer overrun message

  • ashtonlay Jan 11, 2009

    when i try to turn it on it freezes, and then when i go to plug it into my laptop to do the restore feature with the software, a dialogue box pops up saying something about a buffer-overrun and that the program cannot continue running safely, and then it exits the program.

  • Anonymous Jan 14, 2009

    Same problem, buffer overrun then program lockup, tried downloading new manager but no luck

  • schmuseh Feb 19, 2009

    After turning on it frezzes. I cannot switch off. Every Button is not working. Is it possible to reset the player. Connecting to PC is also not possible, USB not found. Answer please in German language, because the technic description is already hard to understand for me.

  • fuck_you900 Feb 25, 2009

    same problem with "buffer overrun" every time while I try to start the Device Manager



  • Anonymous May 14, 2009

    When I switch on the Flash player, it shows the GoGear logo and freezes. I won't be able to switch it off unless I remove the battery. But it functions well as a usb flash drive. I need it to function as an mp3 player again.

  • chakiraz May 11, 2010

    I hace an Philips GoGear 2320/02. When I start it, it freezes while showing the Philips logo. When its connected to my pc its a regular usb mas storage deivce, but when I try to update the firmware the philips programme gets an buffer overrun error.

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6 Suggested Answers

  • 476 Answers

SOURCE: philips gogear device cannot start

Install and run the Philips Device Manager from the product CD.

NOTE: it is only compatible with Windows XP.

Select the Repair / Restore option and follow the on-screen prompts.

This will format and re-load the device system files.

If this doiesn't help, then the problem may be a faulty hard disk.

Posted on Apr 20, 2008

  • 1 Answer

SOURCE: Philips GOGEAR SA6045 MP3 Player doesnt register.

download windows media player 11 and i bet you it works i had the same problem

Posted on May 15, 2008

ThaMp3Doctor
  • 8596 Answers

SOURCE: My Philips GoGear SA6045 displays a distorded main menu

xxx

There is a program on the installation CD called the Philips Device Manager - it has a Repair option. If you have lost the CD, you can get the Device Manager from Philips website.

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor
xxx

Posted on Jan 01, 2009

ThaMp3Doctor
  • 8596 Answers

SOURCE: "Updating player" at start-up

There is not a way around this - Philips is not going to issue another firmware upgrade for this model. It is one of those minor annoyances that you have to live with.

Posted on Jan 01, 2009

InstantFixer
  • 34 Answers

SOURCE: formatted 4gb philips gogear mp3 player to ntfs now cant reformat

  1. Try a Low Level Format tool, e.g. Here
  2. Contact Philips Support

Posted on May 27, 2009

at_some
  • 2 Answers

SOURCE: Firmware won't update; Player won't turn on or show up on PC

well done XP! device repaired :)
I'm so happy I didn't sell my travel notebook,
good enough for running XP slowly... very slowly.
I will left more space now than last time. Why I didn't
thought that some kilobytes aren't enough for operating.

Posted on Aug 26, 2009

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My GoGear 30GB is not charging.


If your GoGear really is an HDD model, then it is incompatible with both Vista and Windows Media Player 11. If you have Vista, forget about this player. If you have XP, roll back your Windows Media Player to version 10 and try running a Repair in Philips Device Manager - the damage might already be done, but it is worth a shot.

If you have an SA model GoGear, get the latest Philips Device Manager from www.usasupport.philips.com. Make sure you enter your correct model # in the website, or you will damage your player. Run an Update in the updated Philips Device Manager to upgrade the firmware to fix the freezing issue. Philips has a weird quirk that if you want to really upgrade the firmware, you have to also update the Philips Device Manager first or the Device Manager from the CD will give you a false positive: "Your device is already up to date."

-Tha Mp3 Doctor

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1 Answer

My Philips GoGear SA6045 displays a distorded main menu


xxx

There is a program on the installation CD called the Philips Device Manager - it has a Repair option. If you have lost the CD, you can get the Device Manager from Philips website.

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor
xxx

Nov 25, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

"Updating player" at start-up


There is not a way around this - Philips is not going to issue another firmware upgrade for this model. It is one of those minor annoyances that you have to live with.

Sep 21, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Frozen on gogear screen


Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Aug 27, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Frozen screen


reset the gogear pres the power and volume + at same time

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1 Answer

Stops at gogear logo


im having the same problem so i just contacted the philips consumer support..i had no choice but to format my player in windows to even access the hard disk..the device manager wont even detect my player now to repair it..

Apr 13, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Computer Freezes


Make sure you have installed Philips Device Manager from the product CD.

With the player powered off:

Press and hold VOL+ whilst connecting to the PC.

PC will show drive as Recovery Device (or similar) and device manager will start and show "Your device has an error...."

Click repair and follow the on-screen prompts.

When prompted, disconnect the player and power on.

Player will show "Loading" and then shut down.

Power on again.

Player will show "Updating" and then shut down again.

Player can now be powered up as normal.

Restart

Feb 24, 2008 | Philips GOGEAR SA6045 MP3 Player

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