Question about Nokia 5800 XpressMusic Smartphone

1 Answer

My Nokia 5800 is not recognising the songs in music player - although it used to. I can see all the folders and songs when I plug the device into the pc, but can't see them on the phone. Any ideas why?

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 40 Answers

1) Try rebooting your phone 2) Check whether the folder with music has a "hidden" attribute set 3) If none of the above helps try formatting your memory card (backup everything first!) and uploading all your music on it again.
Hope this helps.

Posted on Mar 24, 2011


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I want to download music using my usb

Hi,you can transfer music to nokia 5800 from your computer(pc or mac). There are different ways of transferring music.if you have a PC, you can use PC Suite to transfer music files.the nice software that comes with the phone. If you have a Mac, you can use Nokia Multimedia Transfer (free download) and sync it with your iTunes.
how to put songs on nokia 5800-nokia pc suite
To transfer music as data files, make the connection with a compatible USB data cable. You also need to have a compatible memory card inserted in the device. View your nokia 5800 on a computer as a mass memory device. follows these steps: firstly, connect nokia 5800 with computer via USB data cable. then select Mass storage as the connection mode. A compatible memory card must be inserted in the device. then view the device from the computer file manager as a mass memory device. now you can fansfer the music files. after transferring songs, you can close the connection by remove the USB device safely from your computer.

Hope it helped.

May 24, 2011 | Nokia 5800 XpressMusic Smartphone

1 Answer

I can not play my song from music player i have songs on my memory card. Why? Any solve.

have you checked the extension file of your musics?
the extension file accepted by Nokia 5800 xpress music is AAC, AAC+, eAAC+, MP3, and WMA if the extension file of your musics is not on the list it would be probably not be played i suggest that you use a converter software music or find a music with an extension file on the list.

Jan 17, 2011 | Nokia 5800 XpressMusic Smartphone

1 Answer

There are no songs in music player, all the songs are in file manager.

Hi there,

The reason why the songs are not in the music player is because they have been placed in a folder which is not the same as the music player. The music player has been set to look at a location on the phone to find music,e.g. The folder in which the music is in is called Music on the memory card but the music player is set to look at Playlist on the phones memory. You can either change the location of the music by moving it from it's current location and finding the location where the music is supposed to be and put it in there or you can go in to the settings of the player and change the location that it looks at to find music to the location where your music is.

Thank you for using FixYa! Have a nice day and please remember to rate this solution.

Warm regards,

Apr 08, 2010 | Nokia 5800 XpressMusic Smartphone

1 Answer

My music player dos not recognise mp3 songs in memory card and in phone memory it shows no music files found but there is music files

You must move the music files to the appropriate folder on your micro card. move all the music to the "sounds" file. Your phone is not set up to read the entire card, just the folder associated with the application being used. If this doesn't work out, then copy the entire card to your desktop and format the card while inside your phone from your phones menu. Now insert the card and select, open to view files. you can now locate the appropriate file and paste the songs you would like to have on your mobile device.

Good Luck And
PLs Rate This Post!!!! :D

Remember to spend the 15 secs it takes to click-through the folders in your microSD when you first connect it to your computer by selecting "View Files IN Folder". This will make it easier for you to see where to place the files. And if you have a song that DOES play, you can search the card for its file name and simply move the files to that same folder.

Feb 12, 2010 | Nokia 3110 Cellular Phone

1 Answer

Songs don't want to synchronize onto my device

First you need to sync device before adding songs. First plug in device, than make sure computer notices player. Than go into media player or music folder and sync device. Than you can either create a sync list from there, or you can drag songs from music folder into your player folder.

Open start menu, my computer, E,F, or G drive should have player on it. You can drag songs from music folder into this drive folder and they will be automatically added

May 06, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

I cant get songs on my mp3

plug the mp3 player into your usb port wait for it to be recognised, then make a folder somewhere on your desktop or wherever it is you desire and copy your mp3 or windows music files over (from the music folder in my documents) that you want on your mp3 player. When you have all the songs you want or the maximum allowed for your mp3 player, simply copy the folder and then go into 'My computer' and double click your mp3 player (could just say usb device) and paste the folder into it.
You should then have you music with no problems.

I hope this helps

Jan 15, 2009 | Nextar MA933A MP3 Player

1 Answer

Regarding music player

try to turn off your phone before you put your MMC.
try to go to Extra or in Other folder,
select Memory
your phone should recognise the MMC.

if you check and it is ok.
try to go in your music player...
i hope it will help...

Jan 07, 2008 | Nokia 7373 Cellular Phone

3 Answers

Songs are not being show (not getting detected) in the music list

k i had the same problem twice,

the first time i couldnt fix it because i ended up getting a device read error when i tried to acces it in my computer, but i think whatever caused that was different than the second time.

this time my device retained all the songs origionally on it but wouldnt reckognize any new songs. In addition to that, when i deleted all the songs off the player and only put a couple back on the player didnt register those either. so it would seem to me that it is a problem with the device's database refreshing algorithim...although thats just a guess. fix it i copied all the data & folders off the sansa (including the .txt and .sdk files) and stored them on my desktop. After that I tried the e200 firmware upgrader available at

After messing around for 2 hours trying to figure out what was going on i deleted all my music, videos, recordings and pictures off the device and proceeded to format it in msc mode.

after the format was complete, i re-copied the data i had backedup on my desktop and pasted it back onto the sansa.

it seems to have worked...but then again i still don't know what caused the problem so it may not work for you. (i think it may have been something to do with one of my music files since both instances happened after i uploaded the same 5 songs onto the player)

also, i had numerous virtual folders & files that had conflicting sizes and would not open when i clicked on them (windows says they had +4GB sizes but properties says 0B also when clicked i get a file not found error).

hope this helps.

Nov 22, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Will not recognise songs on player

Your Sansa E250 player comes in two modes -- MTP (Music Transfer Protocol) and MSC (Mass Storage Class). When you save songs on one of these modes, they would not be recognized by the other mode and vice versa. The reason for that is because the MTP mode is used for subscription music while the MSC mode is generally to allow your MP3 player to functions as a "Flash Drive", a regular mass storage device. To test if this is what's actually happening to your player, try each mode and see if you'll be able to "view" the songs when plugged in your computer: 1. Go to the modes on your E250 by navigating the player: Menu > Settings > USB Mode 2. When you've selected a mode, browse the player in your "Windows Explorer". Note: MTP mode will give you an icon of the E250 (player will be recognized as a Portable Audio Device) while MSC mode will have a Drive Letter (player will be recognized as a "Removable Drive") 3. Make sure that your Windows Explorer is configured to "Show all Hidden Files and Folders". To do this, access your Explorer's menu: Tools > Folder Options > "View" tab > enable "Show Hidden Files and Folders" You should be able to find the music files (or picture/video files for that matter) that have been taking up 1.4GB If you'd like to free up this 1.4GB, you may want to Format the player under MSC mode. To do that, right-click on the Drive Letter corresponding to your E250 in Windows Explorer, then select "Format". Follow the on-screen prompts and that should reset your player back to its original free space. Let me know if this helps. I may be able to offer some more solutions based on the result of the procedures above. Let's keep your Sansa E250 playin' :)

Apr 22, 2007 | SanDisk Sansa e250 MP3 Player

Not finding what you are looking for?
Nokia 5800 XpressMusic Smartphone Logo

139 people viewed this question

Ask a Question

Usually answered in minutes!

Top Nokia Cell Phones Experts

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Are you a Nokia Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides