Question about Samsung S3650 Corby / S3650 Genio Touch Cell Phone

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When i insert a virgin sim card in a virgin network phone it does not work!

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Virgin Mobile uses proprietary software in it's phones. As such, (depending on the phone) a SIM card already activated for one Virgin Mobile phone may not work in another (different) Virgin Mobile phone - even if it is the exact make and model.

You may need to contact Virgin Mobile Customer service to request a new phone added to your account - and they may need to provide you with a new SIM card. They'll be able to let you know what you'll need to do depending on which phone you want to use on your account.

Posted on Mar 24, 2011

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