Question about Dell 1230C Laser Printer
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Posted on Jan 02, 2017
although I would still like you to let me know the service tag ( so I can check on your warranty ), I am going to take a stab at what I think you are having a problem with.
I have had several customers that have had difficulty with their Dell printers when in fact there was no hardware defect at all, but simply that the options were not set in their Driver.
One customer couldnt print from tray 2 because tray 2 was not "installed" in the driver.
See the image below. If you go to control panel and then printers and faxes, right click on your printer and then select properties. ( see image )
the last tab ( and i know it isn't easy to see here ) is marked as options.
Click there, and then make sure that the duplexer is either "available" as shown in the above driver properties window, or on some Dell printers, it actually shows a list on the left and the available options on the right. If this is the case for you, simply highlight the duplexer and "add" to move it to the columb on the right.
You would think that just installing the print driver would also insure the printer was added as configured, but sometimes it does not.
Let me know how you make out.
Posted on Nov 07, 2008
This is caused by one of two things.
1) One of the handles on the toner cartridges is not seated all the way down. 90% of the time, this is the problem, and of that, most of the time it is the cyan cartridge that is not seated properly.
2) there is toner covering part of the print head. Sometimes this is just a temporary problem that can be fixed by simply cleaning the printhead lens with the cleaning wand. ( i will explain that in a moment). If cleaning the printhead works, but then the problem reappears shortly afterwards, then you have a more serious problem in that the developer housing for one of the toners is defective and leaking onto the printhead. When cleaning the printhead, make note of the most prominent color on the cleaning wand pad, as this is probably the defective housing's color.
To clean the print head
a) Open the front cover.
b) on the right hand side, slide the lite blue handle forward. This will open the access hole for the cleaning wand on the right hand side of the printer.
c) pull the cleaning wand out ALL OF THE WAY until it comes to a stop. Then slide the wand back in ALL THE WAY until it can not go in any further.
Repeat step "c" several times.
DO NOT move the wand back and forth unless you pull it all the way out and all the way back in. This will only smear the toner back and forth across the print head. when it is pulled all the way out it hits a lift that will lift it up and over the print head on the way back so it does not move backwards across the printhead.
the fuser is fine, and one of the two solutions above will fix your problem.
as I said though, if the problem is quick to return, then one of the developer housings are leaking.
Posted on Nov 17, 2008
Sounds to me like there is something in the paper chanel, a staple, paper clip or something small enough to get in there. Have you tried turning the printer upside down and lightly tapping the side to see if anything falls out?
Posted on Mar 14, 2009
I also had this problem with faded print down the left hand side. I decided to strip the printer down. I had to completely remove the laser imaging unit which meant removing all the covers and a couple of circuit boards. I then cleaned the lenses/mirrors inside the open front and laser head (behind a flap with laser warning sticker) with compressed air. This cured the problem but took a couple of hours. I wouldn't recommend doing this unless you are reasonable competent with electro mechanical devices.
Having seen the laser imaging unit out of the printer, it seems a real shame that it wasn't manufactured to be air/toner tight as this could have been achieved at a small cost.
I hope this is helpful ;)
Posted on Dec 10, 2010
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