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My granddauther lock my phone.it says pukcodeis blocked contact your provider. so idid they think sims card defected.need new card

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There is a PUK2-code, which is used when the PUK-code is entered incorrectly 3 times in a row. If the PUK2-code is entered 3 times in a row incorrectly the sim-card blocks forever, then the only solution is to get a new one at the carrier's office. Looks like your granddaughter did right that so the only solution is to get a new card.

Posted on Mar 24, 2011

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1 Answer

My sim card is blocked i have a tracfone


If your sim card is blocked/locked you will need to contact your mobile network provider
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The PUK code is also found on the sim card package when purchased
Sim locks are nothing to do with the actual phone handset they primarily exist to protect your personal information from being stolen ie contacts/messages

If your phone is locked this is a different question

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So have you contacted your service provider? The sim card is blocked, either you have entered the pin code wrong 3 times - then it asked for puk code and you have entered puk code wrong 10 times so its become locked.

your only option is to call the phone service provider, or buy a new sim card / prepaid sim card.

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My phones need a puk code


if you enter the wrong pin code for 3 times your sim will get blocked ...
it will ask for the puk code ...
then you must call to the customer care of your network provider and you must tell them that your pin got blocked you want the puk code ...
they may ask for the details of your sim card be sure to tell it ..

then they will provide the puk code note it down and enter into it ..
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puk number is given by the network provider ....

i think you blocked the pin code by entering the wrong pin code for 3 times so it is asking for the puk code ..

to get puk code you must follow these steps :

1. call to your network provider customer care

2. tell them that your pin code got blocked you want puk code

3. if they ask any details about the sim card owner you answer that one ...

4. then make a note of the puk code and enter in to your cell

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if you enter the wrong puk code for more than 3 or 10 times your sim will get fully blocked you must purchase the duplicate sim card or you must contact the network provider shoppe ...

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Hi the only place you can get your puk code form is buy phoning your service provider this code is free and they will give it you over the phone some providers website give links to puk code but not all of them but contacting you service provider will give you the puk code this is the only way you can get the code let me know if you need further assistance ok

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