Question about Sony KV-36FS16 36" TV

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Black box appears on screen on fox channels but now it pops up on all channels. have to turn tv off and back on to make it go away. it will do that all night some times

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Sounds like one of your closed captioning options is on. turn off and block box should go away.

Posted on Mar 24, 2011

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1 Answer

Black box when tv is on and going through channels


This worked on my tv...give it a try:

go into your menu and find closed caption, someone has accidently set the closed caption mode to text, when the on screen display of channel or volume goes away the box appears. turn off the closed caption feature or switch it to something other than "text" mode, and your box will go away.

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Try and turn off the closed captioning. I had the same problem and it turned out that the closed captioning was on t1 instead of OFF. Hope this helps!!!!

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1 Answer

Black box


Make sure your closed-captioning is turned off. This box appears when you have captioning set for "text" mode and the set is on a channel where captions are being broadcast. The TV blanks the part of the screen where the text would go, but there isn't any to display. Some TV's have a single button on the remote to turn captioning on, and it's easy to set the TV for captioning without knowing it.

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turn off closed captioning

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1 Answer

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The black box is a text box for closed captioning. Some stations send the signal which turns on the box while not actually broadcasting any text. Go into your setup menu and turn off closed captioning, or at least change it to a different mode. The easiest option is to restore factory presets.

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A black box pops up on the screen and just leaves the border area around the box available for viewing. It only happens on a few channels at a time and seems to alternate as to what channels are affected,...


MRS3309,
It sounds as though the closed captioning has some how gotten turned on. Not all programs are closed caption supported so the box will not show on every channel nor will it necessarily be on the same channel all day. Go into the menu on the tv and ensure the CC option is turned off. You may have to go into set up or preferences to locate the CC portion of the menu. I hope this assists you and thank you for using Fix Ya. If I can assist you further please let me know.

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Try turning off the text box function of the closed captioning.

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1 Answer

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The text mode has been activated either thru your cable/satelite box or your tv's. It is activated because the closed caption portion. If you think its because of your channel providers call them for the process to deactivate it . If it's your tvs check your menu's to make sure the closed caption portions are turned off. Good luck

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