Question about PSC QS6000 Plus Handheld

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I have a Dell Optiplex 320 running Windows XP SP2. If I plug in the QS6000 Plus USB Scanner it hangs while booting up. If I wait until Windows has started and plug in the scanner everything works. I have unplugged the keyboard and left the scanner plugged in and again the OS hangs. If I plug in the scanner after starting the computer and I restart the computer, everything works. What is wrong?

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Most probably you have only one slot of RAM (a 256MB) if so you will need to upgrade it to more such as 1GB of RAM, the problem seems to be that the OS needs more Random Access Memory to connect with your Scanners drivers and make them part of the system such that you can be able to use it when you log in this becomes a problem as with limited Memory the OS fails to read the drivers and linking the scanner gets interrupted thus hanging on startup as it has other processes using the RAM at the same time and thus sharing it with the Scanner drivers and configurations. After other programs and processes have finished to run and minimal background processes are left after logon then this means more RAM is available so the Scanner can work easily when plugged at this point.

Posted on May 02, 2011

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