Question about Office Equipment & Supplies
Did you printer jammed when printing? If yes, check for paper jams in the paper tray, from the cartridge compartment and from the access door (back of the printer if accessible or can be open) and clean the paper jammed.
If the problem is regard ink cartridge, remove and rub the ink head into a plain paper until ink flows. Then try to print again.
If ink cartridge error problem, try to install and reinstall it again.
Try also hard reset the printer.
1.Shut down the computer.
2.Open the top cover of the printer and remove the print cartridges.
3.Close the top cover of the printer.
4.Press the power button on the printer to turn the printer off.
5.Disconnect the communications, (USB or Parallel), cable from the back of the printer.
6.Disconnect the power cord from the back of the printer for one minute.
7.Reconnect the communications cable to the printer.
8.Reconnect the power cable to the printer.
9.Press the printer power button to turn the printer on.
10.Open the top cover and reinsert the print cartridges.
11.Close the top cover and print the calibration page.
12.Restart the computer.
Please post more comment if you need more help. Regards.
Posted on Mar 24, 2011
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Posted on Jan 02, 2017
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