Question about MSI Wind U100-423ES Notebook

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MSI u100, 2 years old, powers up (the power button is lit up) yet the screen is totally blank. I have tried restarting several times with different combinations of battery only, adapter only, or both but with no success. Urgently need help.

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Thank you for using FixYa

Hey I can understand your frustration. I have an MSI PR400 laptop and I had a similiar issue while it was new and in warranty. They put a new motherboard in mine. I read that you tried it with and without battery. Did you remove the battery completely and restart? There is a slight possiblity that it is the power supply not charging the battery. You say there is a green light, but is it green on the adaptor? If so the charger is probably good. If you are handy with electronics you could try to get a reading with a volt meter on the tip of the charger. I don't see an easy solution and you will probably endup taking it in for repair. Did you push the reset button? Some models have one. I wish I could help more but that is about it on a notebook since it is a closed unit. You will need to take it to a qualified service center.


I hope this was useful and please comment if this was helpful to you.

Posted on Mar 24, 2011

Testimonial: "Thanks Denny for the feedback. I think the adapter is working fine as the 'charging' light is on. Planning to take it to the support centre tmr. "

  • Pgor2012 Mar 14, 2012

    I am having a similar situation here withy 2 year old MSI U100. I tried all of the above - trying different power outlets, with and without battery and switched the on-off switch so many times. The screen flashes for a split second and though the power button is on and the unit is on( I can hear the unit is on) but the screen is black and no pushing or playing with the keyboard does anything.. Am at wits end!! Please please please help!!

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Posted on Jan 02, 2017

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