Question about Pacific Image PrimeFilm 1800u Film Scanner (35 mm)

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This is a 6-year old scanner (brand new) and I would like to install on a pc with Windows 7

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The drivers are available here: http://www.scanace.com/support/Cyb_X_SF.htm . The English version is here: http://download.scanace.com.tw/CyberView_X/CVXSF/PC/118c/SF_ENG.exe .

Turn off the scanner and disconnect the data cable. Make sure that any other scanners or all-in-one printers are off. Download the file from above and then run the file as administrator. If you are the administrator, double-click on it. Connect the scanner and turn it on when prompted. Then click Start > All Programs > Cyberview X to scan.

I hope this helps.

Cindy Wells

Posted on Mar 24, 2011

  • cfisher312
    cfisher312 Aug 16, 2012

    I removed all old software, downloaded and installed CyberView, followed instructions to turn on scanner. PhotoShop still couldn't recognize the scanner. Frustrated Vista 64 user.

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Unfortunately, the Canon 8000F is not compatible with Windows 8.1. You can find this at http://www.microsoft.com/en-us/windows/compatibility/CompatCenter/ProductViewerWithDefaultFilters?TempOsid=Windows%208.1&Locale=en-us&Architecture=X64&TextSearch=CanoScan%2B8000F&Type=Both&CurrentPage=0&TotalPages=1&ShowCriteria=0&SortCriteria=Relevance&Compatibility=Unknown&LastRequested=14. Canon choose not to write a Windows 8 or 8.1 driver for this scanner. The changes between Windows 7 and 8 mean that the old driver won't work. The compatibility mode doesn't help in this case.

You have two choices: The cheapest option (if you buy a used machine): You can get a second computer with Windows 7 or an older version of Windows installed that does support the Canon 8000F. Alternatively, with a computer with more than 4GB of memory and a CPU that supports can support a virtual OS to buy 1) an upgrade to Windows 8.1 Pro and 2) a Windows 7 license and DVD. (This will cost at around $200 for Windows 7 Home Premium and the upgrade.) Then you can add the Hyper V feature and install Windows 7 as a virtual OS with at least 2 GB of your memory assigned to virtual OS. Install the scanner in that virtual computer.

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I did some serious searching for drivers for you and here are the results.
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  2. The scanner is 10 years old
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My recommendation is to retire that scanner and buy one that is supported for Windows 7
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Microsoft and BenQ have decided that you've used this scanner for quite long enough now and you need to buy a new one.

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7) At this point reconnect the scanner to the computer.
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