Question about HP LaserJet 4100 Printer

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Toner smears across envelopes when printed. I've cleaned the printer, cleaned the fuser many times (via 'create cleaning page' as suggested from HP) and still have the same issue. This used to not be a problem, and has only been so recently. It even has a fairly new toner cartridge as well...

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This might be a cartridge issue. You should also ensure that you have the media type set to envelope as this slows the pirnter down and provides best print quality. If the toner cartridge is not an OEM it might me the issue as well as toner quality on remans varies dramatically.

Posted on Mar 24, 2011

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How to clean phaser 7750


Included general maintenance video and how to clear smears from the paper.

Solution: Remove Print Smears / Printing Fuser Cleaning Pages
7750 Support Knowledge Base Remove Print Smears Fuser Cleaning...

With Troublshooting highlighted on the printer display perform the following steps:
  1. Press OK.
  2. Press the Down Arrow and scroll to Print Quality Problems.
  3. Press OK.
  4. Press the Down Arrow and scroll to Remove Print Smears.
  5. Press OK. The printer will print 5 cleaning pages.
Repeat this process five or six times, to remove stubborn toner buildup from the fuser.
Always make sure you are matching the type of paper loaded in the printer tray(s) to the correct Paper Type front panel setting. When you load a tray with paper, the front panel will ask you to indicate the type of paper you loaded. For correct print quality and printer operation, be sure to set this correctly.
MAINTENANCE:
Phaser 7750 Video Instruction Maintenance for the Printer Phaser

Apr 23, 2014 | Xerox Phaser 8550/SDP Color Laser Printer

1 Answer

Consistent dots down print


Try to print clean page ,
Print a cleaning page During the printing process, paper, toner, and dust particles can accumulate inside the printer and can cause print quality issues such as toner specks or spatter, smears, streaks, lines or repeating marks. Follow these steps to clean the printer's paper path.
  1. Load copier-grade paper (not bond, heavy, or rough paper).
  2. On the printer's control panel, touch the Menu button.
  3. Touch Configure Device .
  4. Touch Print Quality .
  5. Touch Process Cleaning Page .
A Cleaning message appears on the printer control panel display while the cleaning is taking place. The cleaning process takes a few minutes to complete. Do not turn the printer off until the cleaning process has finished. A page will be printed when the task is complete. Discard the page. You might need to repeat the cleaning process to thoroughly clean the printer. Print a few more pages to see if the problem is resolved.

Mar 20, 2013 | HP LaserJet 5550DN Printer

2 Answers

Hello: I have a Brother MFC 8840-D laser printer. It has excellent print quality, but if the paper is folded in an envelope, by the time that the recipient opens it, the toner has smeared! I(t appears...


I assume that it smears on all the pages that you print....
The temperature of the Fuser is not reaching the correct operating temp. That means that the fuser needs to be replaced.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!
Thanks, Joe

Dec 23, 2010 | Office Equipment & Supplies

1 Answer

My printer worked very well until I changed the toner. I see dust around the back toner. I brought the generic toner. The store manager said that was the problem. Then I brought new HP toner. It is the...


Smeared output can result when you refeed a printed page into the printer to make a double-sided page. This happens because the rubber rollers that grip the paper to pull it into the printer can pick up toner from the first side’s printing and smear it. So before replacing parts, this is an easy thing to check. Printing multiple pages consecutively will make the pages print progressively cleaner or you can clean the rollers with rubbing alcohol.

Smeared toner also happens because the nonstick coating on the fusing roller is scratched or has baked-on debris. This can happen if the printer is in a dirty environment especially. If you are comfortable removing the fuser, you can try to clean it with a soft cloth and alcohol, but make sure you let it cool down first!

Finally, if this does not resolve your issue then make sure the fuser is heating; toner that is not heated properly will fall from the page and smear. If the thermostat is bad or the fuser not working properly, you will most likely need to replace the entire fuser assembly. This will be pretty expensive to repair so hopefully it's one of those other issues.

Apr 08, 2010 | HP Hewlett Packard LaserJet 2605dn Printer

1 Answer

Hello, when it prints it makes a noise and bottom of page is smeared


Smeared output can result when you re-feed a printed page into the printer to make a double-sided page. This happens because the rubber rollers that grip the paper to pull it into the printer can pick up toner from the first side’s printing and smear it. So before replacing parts, this is an easy thing to check. Printing multiple pages consecutively will make the pages print progressively cleaner or you can clean the rollers with rubbing alcohol.

Smeared toner also happens because the nonstick coating on the fusing roller is scratched or has baked-on debris. This can happen if the printer is in a dirty environment especially. If you are comfortable removing the fuser, you can try to clean it with a soft cloth and alcohol, but make sure you let it cool down first!

Finally, if this does not resolve your issue then make sure the fuser is heating; toner that is not heated properly will fall from the page and smear. If the thermostat is bad or the fuser not working properly, you will most likely need to replace the entire fuser assembly. This will be pretty expensive to repair so hopefully it's one of those other issues.

As for the noise, there are several complex gear and roller segments that drive the paper between the paper tray, the scanner, the fuser, and the finisher. If these are not perfectly aligned or dirty the printer can make a grinding noise. It's even possible that if the paper is not being fed correctly, that the shift might leave segments of it less accessible to the fuser and prevent the toner from adhering to the page.

But I would try using WD-40 to lubricate some of these components and assume the noise and the smearing are separate issues.

Nov 18, 2009 | HP LaserJet 3330 All-In-One Printer

1 Answer

Hp 2420 vrtical line in page


Hello,

This issue can be due to fuser. I am sure you have changed the toner cartridge.
To confirm its a fuser issue, please perform the following:
1. Try printing a configuration page from tray 1, pull the top cover, as soon as the media is 60-70% inside the printer.
This would stop the paper before reaching the fusing assy.
2. Remove the paper and check if the line exist.
If exists, fuser is not faulty.
If it does not, then transfer roller, laser/scanner assy is faulty

- If fuser is faulty, perform the cleaning page as following
1. go to configure device > print quality > create/process cleaning page
perform cleaning page 5-6 times, however, if the line is due to fuser, then fuser needs to be changed.

Let me know the next update.

- Nikhil

Nov 21, 2008 | HP LaserJet 2420 Printer

1 Answer

Smeared page


you need a new toner.
clean the roller again just for fun

Oct 20, 2008 | HP LaserJet 5p Printer

1 Answer

Horizontal black lines across page.


Horizontal lines usually indicate a toner cartridge that is not cleaning properly.

A. If the distance between defects is 38 mm (1.5 inches), 47 mm (1.85 inches), or 94 mm (3.7 inches), the print cartridge might need to be replaced.
B. Clean the printer.

1. Clean the inside of the printer and run a cleaning page to clean the fuser.

Over time, particles of toner and paper accumulate inside the printer. This can cause print-quality problems during printing. Cleaning the printer eliminates or reduces these problems.

To clean the inside of the printer
1. Turn the printer off and unplug the power cord.
2. Open the top cover.
3. Remove the print cartridge.
4. With a dry, lint-free cloth, wipe any residue from the paper path area and the print cartridge
cavity.
5. Reinstall the print cartridge and close the top cover.
6. Plug in the power cable and turn the printer on.

Cleaning the fuser:

Run the printer cleaning page to keep the fuser free of toner and paper particles that can sometimes accumulate. Accumulation of toner and particles can cause specks to appear on the front or back side of your print jobs. To ensure optimum print quality, HP recommends that you use the cleaning page every time that you
replace the print cartridge or on an automatic interval that you can set up. The cleaning procedure takes about 2.5 minutes to complete. A CLEANING message appears on the printer control panel display while the cleaning is taking place.
To run the cleaning page:

In order for the cleaning page to work correctly, print the page on copier-grade paper (not bond, heavy, or rough paper).
1. If your printer model includes a duplexer, open the rear output bin.
2. Press Menu to open the menus.
3. Use (Up button) or (Down button) to scroll to CONFIGURE DEVICE, and then press (Select button).
4. Use (Up button) or (Down button) to scroll to PRINT QUALITY, and then press (Select button).
5. Use (Up button) or (Down button) to scroll to CREATE CLEANING PAGE, and then press (Select button).
6. Follow the instructions on the cleaning page to complete the cleaning process.
7. If your printer model includes a duplexer, close the rear output bin.

If this helps resolve the problem, please post a reply. Binary Bob

Sep 11, 2008 | HP LaserJet 2420 Printer

1 Answer

Ink is wiping off my postcards I printed


Is it just with your envelopes? or all your pages that you print?
Usually, when a Laser printer "Smears" it means that the FUSER is bad.

If you do a websearch for "LJ1300 fuser" You should be able to find them for sale. or, check your local Office Supply Store.

Sometimes envelopes are TOO THICK for the fuser to handle at the speed that the printer sends them through, and the toner doesn't have enough time to bond to the envelope. There may be an envelope setting with your printers software, or, you might want to look at the back of the printer.
The door will open. Looking for blue or green or orange or yellow tabs with arrows on them, or paddlock icons. Maybe even an envelope icon. Sometimes you have relieve the fuser tension for envelopes.
If you still have your HP Documentation, check that.
HP has pretty good support on their site.
Q1334A Is the TRUE Model Number of your printer,
Its on the back of your printer.

I hope this helps you.

Jun 05, 2008 | HP LaserJet 1300 Printer

2 Answers

Three broken horizontal lines across all printed pages


sounds like a bad (defective) toner cartridge. You can also try cleaning the corona wire again.

Jun 21, 2007 | HP LaserJet III Printer

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