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I need to change my auto attendant message. there is a gap at the start of my message when people call I need to re record to get rid of the delay. But i dont have a manual

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  • Lands Phones Master
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Step 1: Determine the make and model of your system.
Step 2: Repost your question, being sure to include the information from Step 1.

Posted on Oct 18, 2011

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How do you erase and change after hours greeting?dhalman


Call voicemail by pressing the Intercom button then dialing 777, when it answers login by dialing 99# followed by the password(default is 1234#) then press 9 for system features menu. Press 3 to choose Automated Attendant, the system prompts for the Auto Attendant number(1-4), start with Auto Attendant 1,if you do not know which one is being used by pressing 1. Press 2 to choose Night Menu, press 6 to change the Night Menu prompt. Lift the handset, press 1 to record your new Night Menu prompt using the handset, press 1 at the end of your recording. To listen to the new recording press 23, to immediately re-record press 21, to save the recording press *#. Press # to save all programming changes and activate new recording. Press *7 to return to system features menu or hang up to end programming session.
Changing the Auto Attendant prompt should be done when you are able to do a test call on each line to verify that you have changed the correct prompt(in your case after hours or by putting the system in After Hours mode manually to ensure the After Hours prompt is active) for each line being answered by the Auto Attendant. By default all lines are assigned to Auto Attendant 1, if your system has been modified to use a different Auto Attendant for some or all lines, you will need to repeat the above procedure for the Auto Attendant being used. If at any time you get lost or confused while in the voicemail programming, hang up and start over. Once you get comfortable with navigating the voicemail programming, it gets easier. If you have trouble send a comment, I will try to help.

Feb 10, 2011 | Lucent PARTNER18 Corded Phone

2 Answers

Nortel 7316e: Need to change the auto attendant


To enter viocemail administration, press Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished

Oct 27, 2009 | Nortel T7316E 2-Line Corded Phone

1 Answer

How do you change number of rings for the phone and auto attendant


You need to go into phone system admin programming
feature 00
left intercom
left intercom

Then the program for the ring delay on the Lines:

VMS Hunt Delay
Dial #506
Release 2.0 and earlier:
Dial 1=Immediate
2=Delayed

Release 3.0 and later:
Dial 1=Day
2=Night
Dial line number
Dial 0-6
2

The delay for extensions is:

VMS Cover Rings
Dial #321
Dial one digit (1-9) for the # of rings
before the call is sent to the voice messaging
3 is default



Jul 22, 2009 | Avaya ONE-X QUICK OFFICE EDITION TRUNK...

2 Answers

Avaya Lucent Partner Auto Attendant


Nope. You are stuck with that. If you want you can change the button that they press, to say....9 or something...make that a selector code transfer and it wont say "receptionist" any more.

Let me know I can help change the button press....

Mar 13, 2009 | Avaya Lucent Partner 616 Phone

1 Answer

I do not want mailbox selection as part of recorded message


I'm no expert, but I have had a lot of trial and error experience with this set. Is your Auto Attendant on? This feature is designed to be like an operator for multi mailboxes. If it is, turn Auto Attendant off and record the greeting for mailbox 1. Hope this helps!

Dec 23, 2008 | Siemens Gigaset 8825 Cordless Phone

1 Answer

Change initial message on Axxess PBX


By initial message, I assume you are talking about the auto attendant message heard when dialing your main line

To change the message:
1.  Dial the voice mail extension number, then press "*" when you hear the greeting.
2.  Enter the system administrator mailbox number and password.
3.  The system will tell you how full the hard drive is...press "9" to skip and enter the system menu.
4.  Press "3" for the custom recordings.
5.  Then press "1" to record or edit the messages.

You will need to know the recording number of the message you want to change.

Sep 08, 2008 | Inter-Tel Axxess Corded Phone

1 Answer

Norstar M7310 auto attendant problem


As far as changing the # of rings, that may be your phone company. Feature 983 will get you in to change to number of rings. It goes as follows:
Feature 983
System coordinator mailbox # and password
OK
AA
Lines
Enter Line Number
OK
Table
Rings
CHNG
Enter the desired number of rings
If after changing the number of rings the Auto atendant does not pick up at all, You have to call your phone company and set up the second delay through them. We had the same problem here.

Mar 27, 2008 | NorStar Meridian M7310 Phone

1 Answer

Lucent Merlin Legen MLX-20L Phone


I have the Merlin Legend system. To change to auto attendant is an "administrator" funtion. From the main console, go into the administrator mailbox-enter passwords-go to the #3, which is automated attendant-press 1 for Day menu-press 6 to modify the menu. The menu "prompt" is what you want to change-the recording. If you no longer have an administrator or someone that knows the administrator's mailbox number and passwords, you will probably have to call Avaya and pay them the $650/hr they now want for remote programming, OR calla alocal person with Merlin Legend programming expertise.

Good Luck!!

Mar 26, 2008 | Lucent Merlin Legend MLX-20L Phone

1 Answer

Changing auto attendant's voice to be my own.


GBSA: Depending on which auto attendent you have, which is
an add on device to your phone system, you will either have to go to the actual unit and access it via a jack, some have built in CD mikes and re-record the message. The newer units have an access code that you dial from your extension unit allowing you to make the change from there. Thank You. Jerry

Nov 26, 2007 | NorStar Meridian M7310 Phone

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