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I have a Creative Live ! Optia AF Webcam. If i put the USB of the Webcam in the USB-Slot (1 of 4 USB-Slots and all tested), i get a Bluescreen Error and my Computer shuts down. Is my Webcam destroyed? The Driver is installed correctly it says. The Error is: A problem has been detected and Windows has been shut down to prevent damage to your computer. ...blabla ...blabla Technical information: *** STOP: 0x0000007E ( 0xC0000005, 0xC9B6E0FG, 0xC87A99F4, 0xC87A96F0 ) *** USBPORT.SYS - Address C9B6E0F6 base at C9B6A000, DateStamp 47919053 Collecting data for crash dump... Initializing disk for crash dump... Beginning dump of physical memory. Dumping physical memory to disk: 100 Physical memory dump complete. Contact your system admin or technical support group for further assistance. THATS IT . PLEASE HELP ME; THIS WAS A EXPENSIVE WEBCAM AND IT'S NOT REALLY OLD ONE. HELP HELP HELP.

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A bluescreen error is rarely a good sign, but sometimes it's fixable. Have you tried plugging the webcam into a different USB port? Also have you tried unplugging some unnecessary USB devices and then using the webcam? You may be draining too much power from the PSU with USB devices and the PC shuts down to prevent damage. Have you been able to test on a different computer to see if the problems happens there as well?

Posted on Mar 24, 2011

Testimonial: "Thanks you for you help. the USB Slot isn't ok and the newest Driver was need from the Webpage and no the one from the CD. "

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  • ieaistee1 Mar 24, 2011

    oh buncelorleone ... i'm sorry but a new error came up now, something with Multiple Error ... i think my webcam got owned or is destroyed...however ... sometimes it works for a few minutes, sometimes i get bluescreen errors, sometimes nothing happens... webcam is done... -.-

  • Peter McGrath Mar 24, 2011

    Might be an IRQ conflict or something similar. Without testing on another machine there is no way for me to tell for sure. Bring the camera to your nearest PC repair shop and ask them to test it on one of their machines and see if they can get it working. That way you'll know if the camera is at fault or if it something on the PC end causing the problem.

  • ieaistee1 Mar 25, 2011

    Yes I will give it to some guy of my PC repair Shop. It must be a problem with the USB-Cable or the Webcam is destroyed. Soon i will have more informations about it and I can share them with you. Thanks for your great help "4 Thumps up" :)



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